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180 posts

Master Geek
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Topic # 133709 31-Oct-2013 11:50
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Hey everyone

We have been having a few issues in the household with xtra mail not sending on iphones, two different phones, two different xtra accounts with the same issue. Everything has been working fine until a few days ago with none of the settings touched, mail can still be received but no mail can be sent with the error "incorrect account name or password" coming up, reentering the password makes no difference. 

Both have been setup as per the instructions on telecom's website using yahoo tab in mail settings.

Any help would be much appreciated. 

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Mad Scientist
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Uber Geek
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  Reply # 924731 31-Oct-2013 12:59
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Swype on iOS is detrimental to accurate typing. Apologies in advance.

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Uber Geek
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  Reply # 924749 31-Oct-2013 13:46
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recently upgraded to IOS7?

I think I came across the same problem with a friends phone last weekend, the Yahoo Xtra mail server setting was returning that error, 

This thread points to IO7 having a flaky SSL implementation, which may be the cause of it all

Kludge solution was to have them use Yahoo's mail app rather than the default IOS one and that solved the problem, 

But, I will try out the SSL thing later.


180 posts

Master Geek
+1 received by user: 39

  Reply # 924951 31-Oct-2013 18:13
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Got it going now, a combination of changing to port 25 and turning off SSL. Not sure if it was related to ios 7 or the server decommissioning.

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