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# 136468 28-Nov-2013 10:14
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I have have Galaxy S4 (GT-I9505) which up to this point has run perfectly on Vodafone 4G and still does.
The issue arises when I put in my Telecom Prepaid 4G sim the LTE option under network selection disappears, I put my Vodafone sim back in, it shows and I can connect to 4G again.

I was speaking to somebody who also had this issue, Vodafone version of the S4 which works perfectly on Vodafone 4G but it appears the use of the Telecom sim disabled the LTE option from the network menu.

Naturally if I bring up the *#*#4636#*#* it will show the LTE option like it does on most phones, but if I select it here I can successfully get on Telecoms 4G.



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  # 942088 28-Nov-2013 10:23
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Are you sure you are using a 4G sim??

I would go into store and pick up a 4G sim as that should work fine.

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  # 942164 28-Nov-2013 11:33

This is the same issue described here. A future software update will fix it.




Product Manager @ PB Tech

https://pbtech.co.nz/smartphones


 
 
 
 


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  # 942167 28-Nov-2013 11:35
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I think you will need to update the Android version to the latest one to get the LTE option.



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  # 942216 28-Nov-2013 12:54
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plambrechtsen: Are you sure you are using a 4G sim??

I would go into store and pick up a 4G sim as that should work fine.


Yeah it's a 4G sim, even says so on it :)


I guess I'll wait for the update, it's no skin off my back as I only got the sim purely to try out 4G speeds compared to what I get now.

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