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timmmay

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#137975 15-Dec-2013 18:49
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I got a new Telecom S4 i9505 a few months back, $750 after a $250 discount. I think the discount may have been for committing to two years with Telecom on the $39 plan, but I can't remember the details.

I notice the Telecom plans change sometimes. The $39 24 month plan doesn't exist any more, but there's a $49 plan that gives a more more data and more minutes. The $39 open plan also gives more data and minutes.

Few questions, if anyone knows:
 - Am I likely fixed to the 24 month plans? Or could I switch to an open plan so long as I stay with Telecom?
 - If Telecom releases a plan I like say next year that's the same price but gives me more data could I change to that, or can I only change to more expensive plans?

Thanks for helping out someone too lazy to call 123 ;) Took a while on hold last time I called them.

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Paulthagerous
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  #952660 15-Dec-2013 19:12
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There are 2 types of plans Telecom have: 24 month and Open ones.

Generally, if you are in a 24 month contracted term you can change to a new plan that is also offered on a 24 month contract term. If the plan is the same monthly fee or higher there is no charge. If you go to a lower one you have to pay a fee.

If you want to go to an open term one you would have to cancel the contract, pay the ETF then go onto the open one.

But as said above, best to call up and check out your situation. May not be correct in all circumstances, use as a guide only.

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