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# 138098 19-Dec-2013 19:12
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Hi all this is my friend Post. I just got VDSl 2 Installed a few days ago
Upload is 10.6mb and Download is 31mb. When i am downloading i can not reach speeds over 1.7mb yet i can upload faster then that to youtube.
I have read that others have been having the same problem and do they shape your connection?


Thanks in advance Ladygrace

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  # 955021 19-Dec-2013 19:12
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  # 955036 19-Dec-2013 19:17
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I can categorically state there isn't any shaping in the network apart from when you go over your cap and you choose to be throttled.

 
 
 
 


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  # 955037 19-Dec-2013 19:23
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I hit 4.1mb/sec on Torrents if that's what you're meaning.




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  # 955038 19-Dec-2013 19:24
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Did you get Mb/s and MB/s mixed up?

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  # 955040 19-Dec-2013 19:26
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Hehe, 4.1 millibits/second is pretty slow...

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  # 955047 19-Dec-2013 19:37
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Behodar: Hehe, 4.1 millibits/second is pretty slow...


I'm not complaining about 32.8mbit/s




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  # 955050 19-Dec-2013 19:46
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First question would be to ask the location of the server you're connecting to and whether it's a single threaded or multithreaded file transfer.



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  # 955059 19-Dec-2013 19:53
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Ok here is the speed test i done. Now as for the servers i download from, most are form the US some where forgot but this also includes torrents capping at a collective speed of 1.7mb.


Now i have reset the router etc to see if that helps with nothing changing and my location is currently in Gore Southland.
As for download cap we have None. if we go over the cap we get charged per GB over.

the main reason i am curious is that the download speed capped at 1.7mb before VDSL 2 was installed, so the only thing to change is the upload speed.

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  # 955074 19-Dec-2013 20:19
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If you can get those speedtest results, then it will be a factor of the other server/servers and either their own capacity, or distance away. We don't treat any kind of traffic differently so the traffic from the speedtest servers is treated the same way in the network as torrent traffic for example.

Cheers - N




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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


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  # 955082 19-Dec-2013 20:37
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The speedtest shows a pretty good speed. Actual download/upload depends on a lot of factors completely out of control of the telco. For example:

- are you using WiFi to perform these tasks? WiFi can be slower than a wired connection and will suffer interference from other networks
- where is this server you're trying to upload/download? If it's in Europe you have to consider it will be slower than one in Auckland
- are you sure this server isn't being throttled itself? Sometimes a server is not necessarily connected to the Internet via the fastest ISPs
- are you sure this server is not overloaded, or if it can handle the traffic?

Also 1 Mbps (megabits per second) is very different from 1 MBps (megabyes per second). Usually line speeds are measured in megabits per seconds, effective traffic is measure in megabytes per second.

Consider 1 MB = 8 Mb... This means if you see something in MB/s you have to multiply by 8 to get the Mbps... For example 10 MB/s = 80 Mbps.







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  # 955087 19-Dec-2013 20:45
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Ladygrace: Ok here is the speed test i done. Now as for the servers i download from, most are form the US some where forgot but this also includes torrents capping at a collective speed of 1.7mb.


.


That looks right, your connection is working as advertised?



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  # 955140 19-Dec-2013 22:01
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kyhwana2:
Ladygrace: Ok here is the speed test i done. Now as for the servers i download from, most are form the US some where forgot but this also includes torrents capping at a collective speed of 1.7mb.


.


That looks right, your connection is working as advertised?


Doesnt mention that download speed is capped at 1.7Mb/s from every server. New zealand servers and Over seas servers are all that speed including torrents.

Old speed test before the upgrade was 10Mb/s down 1Mb/s up and still capped at 1.7Mb/s

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  # 955141 19-Dec-2013 22:05
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Ladygrace: 
Doesnt mention that download speed is capped at 1.7Mb/s from every server. New zealand servers and Over seas servers are all that speed including torrents.

Old speed test before the upgrade was 10Mb/s down 1Mb/s up and still capped at 1.7Mb/s


Odd, are you testing over wifi or wired ethernet? What speed do you download http://mirror.ihug.co.nz/ubuntu-releases/saucy/ubuntu-13.10-desktop-amd64.iso at using wired ethernet?


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  # 955151 19-Dec-2013 22:13
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you have 2 problems

1) you are probably mixing up bits and bytes. 1 byte = 8 bits.
1.7megaBYTES/s = 13.6megaBITs/s

2) your connection speed is to your internet provider or wherever the speedtest server is. you are downloading from another computer that isn't uploading to you at 32Mbps (= 8MBps)




Swype on iOS is detrimental to accurate typing. Apologies in advance.




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  # 955152 19-Dec-2013 22:14
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kyhwana2:
Ladygrace: 
Doesnt mention that download speed is capped at 1.7Mb/s from every server. New zealand servers and Over seas servers are all that speed including torrents.

Old speed test before the upgrade was 10Mb/s down 1Mb/s up and still capped at 1.7Mb/s


Odd, are you testing over wifi or wired ethernet? What speed do you download http://mirror.ihug.co.nz/ubuntu-releases/saucy/ubuntu-13.10-desktop-amd64.iso at using wired ethernet?


All my testing is over wired Ethernet.

well i get 2Mb/s Over wired downloading that  file. I guess it is just where i live maybe but it sees really weird that is everything pretty much downloads at a certain rate.

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