Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11


2776 posts

Uber Geek
+1 received by user: 119


  Reply # 964673 10-Jan-2014 15:54
Send private message

Oh noes! A computer-related thing that we don't fully understand, must be a virus!

Lazy journalism, love it.




1828 posts

Uber Geek
+1 received by user: 215
Inactive user


Reply # 964677 10-Jan-2014 15:56
Send private message

plambrechtsen:
Athlonite: I can't see why Telecom haven't yet dumped Yahoo as their email provider


It's very complicated (tm)


For some reason I feel a tui ad would be good right about now... something along the lines of

Telecom NZ Email "It's complicated".... YEAH RIGHT

It can't be that hard otherwise other ISP's would be doing exactly what you are doing ie: farming it out to incompetent Yahoo

 
 
 
 


1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  Reply # 964680 10-Jan-2014 15:59
Send private message

Athlonite:
plambrechtsen:
Athlonite: I can't see why Telecom haven't yet dumped Yahoo as their email provider


It's very complicated (tm)


For some reason I feel a tui ad would be good right about now... something along the lines of

Telecom NZ Email "It's complicated".... YEAH RIGHT

It can't be that hard otherwise other ISP's would be doing exactly what you are doing ie: farming it out to incompetent Yahoo


When you have built an email system to support 1 million plus email addresses we can talk... otherwise......

51 posts

Master Geek
+1 received by user: 18


  Reply # 964693 10-Jan-2014 16:04
One person supports this post
Send private message

plambrechtsen: When you have built an email system to support 1 million plus email addresses we can talk... otherwise......

Surely 1 million plus paying customers should be entitled to expect NZ's dominant ISP to provide a competent email system?



2776 posts

Uber Geek
+1 received by user: 119


  Reply # 964707 10-Jan-2014 16:11
2 people support this post
Send private message

Just chuck an Exchange server on, she'll be right.




1828 posts

Uber Geek
+1 received by user: 215
Inactive user


Reply # 965130 11-Jan-2014 15:05
Send private message

plambrechtsen: When you have built an email system to support 1 million plus email addresses we can talk... otherwise......


If your unable to the job right then maybe you shouldn't be doing it at all then Telecom NZ customers are paying for service not shareholder profits, so stop sounding like your being butt hurt if telecom don't want to loose customers over this then put up or GTFO of supplying email services simple as that...
As I said other ISP's manage to do it without much problem to the customer surely Telecom NZ have the staff who are capable to do this

13327 posts

Uber Geek
+1 received by user: 1588


  Reply # 965132 11-Jan-2014 15:11
Send private message

plambrechtsen:
Athlonite:
plambrechtsen:
Athlonite: I can't see why Telecom haven't yet dumped Yahoo as their email provider


It's very complicated (tm)


For some reason I feel a tui ad would be good right about now... something along the lines of

Telecom NZ Email "It's complicated".... YEAH RIGHT

It can't be that hard otherwise other ISP's would be doing exactly what you are doing ie: farming it out to incompetent Yahoo


When you have built an email system to support 1 million plus email addresses we can talk... otherwise......


Vodafone NZ must have nearly that, and theirs appears to be done in house, and apart from their IPs getting backlist occasionally on RBLs, you don't hear too many problems about it.

222 posts

Master Geek
+1 received by user: 45

Trusted

  Reply # 965150 11-Jan-2014 16:06
7 people support this post
Send private message

Athlonite:
plambrechtsen: When you have built an email system to support 1 million plus email addresses we can talk... otherwise......


If your unable to the job right then maybe you shouldn't be doing it at all then Telecom NZ customers are paying for service not shareholder profits, so stop sounding like your being butt hurt if telecom don't want to loose customers over this then put up or GTFO of supplying email services simple as that...
As I said other ISP's manage to do it without much problem to the customer surely Telecom NZ have the staff who are capable to do this


First of all there is no need to start making personal attacks. I would remind you that all the Telecom staff are here in our own time to try be helpful. If you didnt mean it to be a personal attack I suggest reconsidering your wording.

Secondly it has nothing to do with whether or not Telecom staff are capable as we out source this system to Yahoo! as a result of the system growing beyond the point that Telecom could maintain it. Compounding this point these attacks often aren't effecting only Xtra but also other Yahoo users. To get angry at Yahoo! or Xtra is fine but I find it a little rich that we all overlook the fact there are some dickheads decided to break into a load of email accounts steal address books and either A) Use them for spam or B) Sell them to spammers. People are far to quick to dismiss the actions of people like this in favour of burning the companies with a face.

Finally Xtra! services a huge number or email users which is unlikely to compare to anything another ISP has to manage bar maybe Vodafone.

I'm not justifying the downtime's, we're just as frustrated as everyone else is. Trust me, so lets try to be civil here and work to resolve the issue.

1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  Reply # 965210 11-Jan-2014 18:55
Send private message

Yyrael:
Athlonite:
plambrechtsen: When you have built an email system to support 1 million plus email addresses we can talk... otherwise......


If your unable to the job right then maybe you shouldn't be doing it at all then Telecom NZ customers are paying for service not shareholder profits, so stop sounding like your being butt hurt if telecom don't want to loose customers over this then put up or GTFO of supplying email services simple as that...
As I said other ISP's manage to do it without much problem to the customer surely Telecom NZ have the staff who are capable to do this


First of all there is no need to start making personal attacks. I would remind you that all the Telecom staff are here in our own time to try be helpful. If you didnt mean it to be a personal attack I suggest reconsidering your wording.

Secondly it has nothing to do with whether or not Telecom staff are capable as we out source this system to Yahoo! as a result of the system growing beyond the point that Telecom could maintain it. Compounding this point these attacks often aren't effecting only Xtra but also other Yahoo users. To get angry at Yahoo! or Xtra is fine but I find it a little rich that we all overlook the fact there are some dickheads decided to break into a load of email accounts steal address books and either A) Use them for spam or B) Sell them to spammers. People are far to quick to dismiss the actions of people like this in favour of burning the companies with a face.

Finally Xtra! services a huge number or email users which is unlikely to compare to anything another ISP has to manage bar maybe Vodafone.

I'm not justifying the downtime's, we're just as frustrated as everyone else is. Trust me, so lets try to be civil here and work to resolve the issue.


Cheers Yyrael.. it teaches me for checking geekzone while on holiday... should just put it down and do my normal day job and not bother assisting geekzoners at all when I get back to work.

I think the other thing forgotten is that Telecom have a helpdesk so you have someone to complain to. Whereas who do you ring when you have an issue with your free gmail/yahoo/outlook/any other free email provider.

As I said before... its very complicated.. and the technical aspects of either hosting it in-house or moving to another provider is the least of our worries.

14939 posts

Uber Geek
+1 received by user: 3827

Trusted
Subscriber

  Reply # 965333 12-Jan-2014 09:43
Send private message

I have about 12 this morning! Just hopeless. At some point people need to be held accountable.

13327 posts

Uber Geek
+1 received by user: 1588


  Reply # 965434 12-Jan-2014 13:21
Send private message

Looks like there has been another batch today, as have just received 6 in the last dew hours, yet none yesterday. I think people would be more sympathetic if their was more information from telecom on their status page about the problem and steps being taken. I don't think we really know what caused it the last two times.

47 posts

Geek
+1 received by user: 4


  Reply # 965506 12-Jan-2014 15:27
Send private message

Yeap hello Sunday another round of Hacked email from @xtra.co.nz coming through. 

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 965510 12-Jan-2014 15:35
Send private message

I feel left out I have not had any this time round

13327 posts

Uber Geek
+1 received by user: 1588


  Reply # 965516 12-Jan-2014 15:38
Send private message

johnr: I feel left out I have not had any this time round


Maybe your email address isn't in anyones address book who uses xtra :)

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 965518 12-Jan-2014 15:38
Send private message

mattwnz:
johnr: I feel left out I have not had any this time round


Maybe your email address isn't in anyones address book who uses xtra :)


Had it before

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.