Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




225 posts

Master Geek


# 140698 18-Feb-2014 00:30
Send private message

Hi,

I recently got fibre and all has been well, I'm on 30/10. When I run a speed test I get this:







However I noticed when I ran a speed test on my Xbox One that the upload speed was far below what it should be. As you can see here:



I can confirm I have run these tests at the same time and multiple times at different times of the day. Both the console and laptop these tests were run on are hard wired.

I have talked with the Xbox support team but they are unable to figure out my problem.

When I upload to YouTube or DropBox I can achieve speeds around 9Mb/s.

Any help would be greatly appreciated.

Thanks!

Create new topic
5702 posts

Uber Geek

Trusted
Geekzone
Lifetime subscriber

  # 989340 18-Feb-2014 00:30
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



1316 posts

Uber Geek


  # 989361 18-Feb-2014 01:33
One person supports this post
Send private message

i have the same isue on my playstation 3, when it runs its speedtest when you configure the network settings, i just assumed it was because of a server limitation, not a new zealand server maybe?

but you dont really need to upload anything on a console do you?





 
 
 
 


47 posts

Geek


  # 989384 18-Feb-2014 03:39
3 people support this post
Send private message

168ms so i'm assuming that the server you are speedtesting is in LA region.

thats probably why the upload speed is lower.

1316 posts

Uber Geek


  # 989385 18-Feb-2014 03:47
Send private message

iPhysc: 168ms so i'm assuming that the server you are speedtesting is in LA region.

thats probably why the upload speed is lower.


silly me i didnt see that, yes that will be why then :P





14989 posts

Uber Geek

Trusted
Subscriber

  # 989410 18-Feb-2014 07:14
Send private message

It could be that it establishes a VPN to the mother ship, rather than using the internet directly. I know my PS3 is just AWFULLY slow downloading some things, like "come back in six hours" slow, while other things come in reasonably quickly.

4129 posts

Uber Geek


  # 989429 18-Feb-2014 08:11
One person supports this post
Send private message

That first speedtest you posted is really the only one that matters. That shows you are getting spot on your 30/10.
It is just simply the fact the server is 168ms away. I am surprised you can pull stuff down at 27Mbps!

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01


Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46


Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29


Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41


Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26


University of Waikato launches space for esports
Posted 19-Aug-2019 20:20


D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14


Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26


The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57


Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43


Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.