Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
17467 posts

Uber Geek
+1 received by user: 2118

Trusted

  Reply # 998341 3-Mar-2014 18:55
Send private message

How does he know it's the iPad and not something else

13321 posts

Uber Geek
+1 received by user: 1587


  Reply # 998343 3-Mar-2014 18:57
Send private message

Paulthagerous: 
We have Smart Caps available on most of our current Postpaid plans, which allow you to set a limit so if you go through your allowance it can either stop mobile data with no additional charge (Calls/txt/WiFi work as normal, though MMS won't), or go over by a set amount only.  Note this is not available on old/grandfathered plans.  Therefore no nasty data bill surprises :)

Link with more info:
Data Caps


That is good to know. 

 
 
 
 




62 posts

Master Geek
+1 received by user: 8


  Reply # 998347 3-Mar-2014 19:14
Send private message

Wow a lot of great replies--thanks folks!

It's the first 4G (LTE) generation of the iPad, which I brought with me when I moved to NZ in September 2012. I'd been with 2 Degrees, but switched to Telecom because of 4G: I also have an iPhone 5, and with no 2 Degrees 4G in the pipe I thought I'd give Telecom a go.

But couldn't get the Telecom specific carrier settings to download to the device and Telecom wouldn't offer any further support so the device was in a corner gathering dust for the most part. I also have an iPad mini (no data) and tend to use that at home because of the size/weight.

I'll dig into the device after some of these (excellent) suggestions later tonight. Cheers!

Banana?
4048 posts

Uber Geek
+1 received by user: 858

Subscriber

  Reply # 998633 4-Mar-2014 10:51
Send private message

So those data usage figures were over 4G?

Wow, just wow. That would be some serious billage!

Also, usually to update carrier settings, you just plug it into iTunes and the first thing it will do is pop up saying a carrier settings update is available.

6432 posts

Uber Geek
+1 received by user: 1567


  Reply # 998653 4-Mar-2014 11:16
Send private message

jawnbc: Wow a lot of great replies--thanks folks!

It's the first 4G (LTE) generation of the iPad, which I brought with me when I moved to NZ in September 2012. I'd been with 2 Degrees, but switched to Telecom because of 4G: I also have an iPhone 5, and with no 2 Degrees 4G in the pipe I thought I'd give Telecom a go.

But couldn't get the Telecom specific carrier settings to download to the device and Telecom wouldn't offer any further support so the device was in a corner gathering dust for the most part. I also have an iPad mini (no data) and tend to use that at home because of the size/weight.

I'll dig into the device after some of these (excellent) suggestions later tonight. Cheers!



wait, that is 4G data??? seriously?

And if you are referring to one bill only,  then the stats you posted are daily usage? or is that the summary of your last few bills?  Even if that;s the case, 20GB in a month is still huge.  What on earth are you doing to use that much data?



62 posts

Master Geek
+1 received by user: 8


  Reply # 998665 4-Mar-2014 11:27
Send private message

Re-read my original posting...I've not been using the device much at all

NonprayingMantis:
jawnbc: Wow a lot of great replies--thanks folks!

It's the first 4G (LTE) generation of the iPad, which I brought with me when I moved to NZ in September 2012. I'd been with 2 Degrees, but switched to Telecom because of 4G: I also have an iPhone 5, and with no 2 Degrees 4G in the pipe I thought I'd give Telecom a go.

But couldn't get the Telecom specific carrier settings to download to the device and Telecom wouldn't offer any further support so the device was in a corner gathering dust for the most part. I also have an iPad mini (no data) and tend to use that at home because of the size/weight.

I'll dig into the device after some of these (excellent) suggestions later tonight. Cheers!



wait, that is 4G data??? seriously?

And if you are referring to one bill only,  then the stats you posted are daily usage? or is that the summary of your last few bills?  Even if that;s the case, 20GB in a month is still huge.  What on earth are you doing to use that much data?



62 posts

Master Geek
+1 received by user: 8


  Reply # 998699 4-Mar-2014 12:23
Send private message

It's one bill and it's over 3G.  :(

NonprayingMantis: Guys,
I'm pretty sure he is referring to usage over fixed line.

talking about the latest bill (singular), then listing data usage amounts of 10-20GB (per day?) would be pretty rare on 3/4G

And if that usage were over 3/4G, he might be a little more emotional about the $$$$$$ he has been spending :-D

6432 posts

Uber Geek
+1 received by user: 1567


  Reply # 998727 4-Mar-2014 12:37
Send private message

jawnbc: It's one bill and it's over 3G.  :(

NonprayingMantis: Guys,
I'm pretty sure he is referring to usage over fixed line.

talking about the latest bill (singular), then listing data usage amounts of 10-20GB (per day?) would be pretty rare on 3/4G

And if that usage were over 3/4G, he might be a little more emotional about the $$$$$$ he has been spending :-D


holy crap.  so this:

20GB
20GB
4GB
1.5GB
588MB
1.643GB
3.498GB
1.360GB
884MB
529MB
4.105GB
7.742GB
11.549GB

is your DAILY usage on 3G?

how much did that cost you??

(presumably you didn't buy data packs either since you weren't expecting it, but even with the largest data packs we are still talking over $1000)


1724 posts

Uber Geek
+1 received by user: 885


  Reply # 998732 4-Mar-2014 12:43
Send private message

I hope my maths is wrong... I get about $23,000

Holy F***, that's not a surprise, that's a disaster!




Location: Dunedin



62 posts

Master Geek
+1 received by user: 8


  Reply # 998872 4-Mar-2014 15:22
Send private message

They didn't charge that much--they charged about $165.

andrewNZ: I hope my maths is wrong... I get about $23,000

Holy F***, that's not a surprise, that's a disaster!

13321 posts

Uber Geek
+1 received by user: 1587


  Reply # 998876 4-Mar-2014 15:27
Send private message

jawnbc: They didn't charge that much--they charged about $165.

andrewNZ: I hope my maths is wrong... I get about $23,000

Holy F***, that's not a surprise, that's a disaster!


How did you get charged so little, considering the price they charge for mobile data? Are you sure it wasn't a problem with their meter instead, and it is just giving you incorrect readings. Or it sounds like it was just normal broadband data.

17467 posts

Uber Geek
+1 received by user: 2118

Trusted

  Reply # 998890 4-Mar-2014 15:44
Send private message

i have trouble believing anything on this thread?

Banana?
4048 posts

Uber Geek
+1 received by user: 858

Subscriber

  Reply # 998899 4-Mar-2014 15:53
Send private message

joker97: i have trouble believing anything on this thread?


Me too. Sounds odd. Using that much 4G Data would result in one hell of a bill shock (You'd actually think a Telecom system would flag that before it got that big?)

I think the OP may be using WiFi data at home? They haven't actually answered that question.

 

Edit: I get from the OPs totals, 77.4GB used.
If on a Telecom Fixed Line broadband plan (40GB), what does 37Gb overage cost? - According to their latest pricing, $1 per GB, so $37 + $75 for the plan <> the $165 claimed.
Maybe an older Broadband plan?

On Mobile, their $39 plan gives you 1GB included, 20c per MB after that = $39 + 76000MB (assuming 1000MB to the GB for simplicity) at 20c = $15,200.

Big difference.

17467 posts

Uber Geek
+1 received by user: 2118

Trusted

  Reply # 998924 4-Mar-2014 16:24
Send private message

i think his kids are downloading, or a neighbour has leeched his free wifi?



62 posts

Master Geek
+1 received by user: 8


  Reply # 999676 5-Mar-2014 18:50
Send private message

I don't blame you--but it's legit. And it's definitely 3G data: my bill for mobile is broken down by my phone and my tablet. This was all on the Telecom mobile # assigned to the SIM in my iPad.  

I suspect Telecom realizes there's a problem too: I've not yet had my escalated returned call from a supervisor. None of this passes the sniff test. 

joker97: i have trouble believing anything on this thread?

1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33


Vocus NZ sale and broadband competition
Posted 6-Nov-2017 14:36


Hawaiki reaches key milestone in landmark deep-sea fibre project
Posted 4-Nov-2017 13:53



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.