Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




227 posts

Master Geek


#142935 29-Mar-2014 10:03
Send private message

Our latest bill shows two mobiles now getting a monthly $3 Smart One Bill charge where we previously had no monthly charge for on account mobiles.
I'm told via online chat support that this change of plan was communicated via letters and email but I can find no record of either. I checked spam folder etc.
I did change to ebilling and change the broadband plan in Feb so I guess it's possible we slipped through some crack.

Anyone else with on account mobile able to confirm if they were informed or not? 



Create new topic

Stu

Hammered
5356 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #1014960 29-Mar-2014 10:07
One person supports this post
Send private message

Absolutely. I have the letter right here, dated 15 January 2014.

393 posts

Ultimate Geek


  #1014992 29-Mar-2014 11:25
Send private message

Just checked my bill and it's there. Also noticed I was charged for the few calls made when the $3 should cover it.

Closer inspection shows the $3 is billed in advance and the calls were for before the $3 started.

Will be checking the next bill carefully.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.