Hi there
Firstly apologies if this topic has been covered before - I've been a Xtra Broadband customer for the past 3 years and since last week I've had my connection drop off randomly with varying downstream rates upon reconnection from ~ 256kps - 4000kps and a constant upstream rate of 160kps.
I then noticed on the voice line there is a considerable amount of clicking noises, so before I ring up Telecom to have a look I was wondering if you guys had a list of things to check for on my end - and what will Telecom want to know when I ring them up.
We used to have Sky Digital, but stopped in May - so I wonder if that had anything to do with it.
Okay, cheers guys.