Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
884 posts

Ultimate Geek


  # 1047857 19-May-2014 10:13
Send private message

Same DNS issues here at work and we are with Vodafone using DNS 203.97.78.43 and 44. This issue keeps coming up. I will test the 8.8.8.8 DNS when the problem re-occurs.

45 posts

Geek


  # 1047859 19-May-2014 10:13
One person supports this post
Send private message

All these apologies....but results is what we need...

The oa.telecom.co.nz APN has now been affected 3 times in the last month.The last 2 outages were 12 hours long. I think it is time to look elsewhere for reliable service.

 
 
 
 




2691 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1047862 19-May-2014 10:16
Send private message

TroyRF: Sorry, guys. We're throwing everything we can at this to get the engine going smoothly.  


Thanks Troy - good luck to your teams to get the issue nailed promptly.

But Whipped Peanut Butter.... seriously?  The jar is full but the mass is just not all there....




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

4667 posts

Uber Geek

Trusted

  # 1047863 19-May-2014 10:17
Send private message

Jarsky:
davidcole:
khull: Poor call centre is going to have a bad start to the week.


To be fair, it started last night (the mytelecom bit anyway)


It started at 6:50am this morning. The MyTelecom outage is part of the planned outage.


Hmm, but the broadband usage meter was down from yesterday morning (definitely was down yesterday afternoon),  unsure when it started.

Not all that important though in the scheme of things.




Previously known as psycik

OpenHAB: Gigabyte AMD A8 BrixOpenHAB with Aeotech ZWave Controller, Raspberry PI, Wemos D1 Mini, Zwave, Xiaomi Humidity and Temperature sensors and Bluetooth LE Sensors
Media:Chromecast v2, ATV4, Roku3, HDHomeRun Dual
Windows 10
Host (Plex Server/Crashplan): 2x2TB, 2x3TB, 1x4TB using DriveBender, Samsung 850 evo 512 GB SSD, Hyper-V Server with 1xW10, 1xW2k8, 2xUbuntu 16.04 LTS, Crashplan, NextPVR channel for Plex,NextPVR Metadata Agent and Scanner for Plex


4470 posts

Uber Geek


  # 1047868 19-May-2014 10:24
One person supports this post
Send private message

IceFragmatic: All these apologies....but results is what we need...

The oa.telecom.co.nz APN has now been affected 3 times in the last month.The last 2 outages were 12 hours long. I think it is time to look elsewhere for reliable service.


Good luck with that.   Let us know the name of the provider without faults. 

Telecom uptime is north of 99% which is pretty good. 

21748 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1047880 19-May-2014 10:42
Send private message

surfisup1000:
IceFragmatic: All these apologies....but results is what we need...

The oa.telecom.co.nz APN has now been affected 3 times in the last month.The last 2 outages were 12 hours long. I think it is time to look elsewhere for reliable service.


Good luck with that.   Let us know the name of the provider without faults. 

Telecom uptime is north of 99% which is pretty good. 


I am not sure how you measure that? I'd be interested in some supporting documentation. Certainly parts of their system aren't as reliable as that.

45 posts

Geek


  # 1047881 19-May-2014 10:44
Send private message

Sorry...but 99% is not good enough...that is still over 40 hours down per year......99.9% is what Telco's should be able to achieve.

 
 
 
 


21748 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1047882 19-May-2014 10:46
4 people support this post
Send private message

IceFragmatic: Sorry...but 99% is not good enough...that is still over 40 hours down per year......99.9% is what Telco's should be able to achieve.


If you want better, buy business services with an SLA, expect to pay for the roof for it. 

1154 posts

Uber Geek


  # 1047883 19-May-2014 10:46
Send private message

IceFragmatic: Sorry...but 99% is not good enough...that is still over 40 hours down per year......99.9% is what Telco's should be able to achieve.


They do, When you pay for it :)




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

14582 posts

Uber Geek

Trusted
Subscriber

  # 1047884 19-May-2014 10:49
Send private message

IceFragmatic: Sorry...but 99% is not good enough...that is still over 40 hours down per year......99.9% is what Telco's should be able to achieve.


of course they control all variables to.




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


93 posts

Master Geek


  # 1047888 19-May-2014 10:56
Send private message

99% uptime

1% downtime

14.4 mins per day

3.65 days per year

!!!!!!!!!!

4470 posts

Uber Geek


  # 1047889 19-May-2014 10:56
Send private message

networkn: I'd be interested in some supporting documentation.


You're in luck. I happen to have the last 5 years worth of telecom outage data in the closet. 

Whats your email? 





4470 posts

Uber Geek


  # 1047890 19-May-2014 10:57
Send private message

IceFragmatic: Sorry...but 99% is not good enough...that is still over 40 hours down per year......99.9% is what Telco's should be able to achieve.


Who said 99%?  

I said north of 99%. 



/dev/null
9025 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1047894 19-May-2014 10:59
Send private message

IceFragmatic: Sorry...but 99% is not good enough...that is still over 40 hours down per year......99.9% is what Telco's should be able to achieve.


I'm not sure if you're here to troll or be serious but all providers have issuesso changing from x to y will do nothing in terms of reliability since y might have an outage lasting longer. You've got to give Telecom credit, when there is an outage they're quite vocal about it and talk to their customers but the outages actually don't happen much either.

Give them a break and stop being so melodramatic. If you want a mobile service provider that has 99.9% reliability then build one yourself, you'll notice you have to take cell sites offline all the time for maintenance due to winds, storms etc as well as network upgrades. If there was no downtime you'll actually run into more issues - just ask JohnR.






2691 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1047900 19-May-2014 11:05
Send private message

IceFragmatic: Sorry...but 99% is not good enough...that is still over 40 hours down per year......99.9% is what Telco's should be able to achieve.


Unfortunately __IT happens, often because of the human factor.  Like any business, ISPs have a cost/benefit calculation for everything.

And like any business or consumer, you'll also have a cost/benefit analysis for the services you buy (even if it is only a 5 second think).  If Telco reliability is an issue, get dual broadband connections and arrange some sort of failover from one to the other.

I suggest to our clients they they work out what half a day's broadband outage will cost them and then compare that to the cost of a second connection.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.