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513 posts

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Skinny

  #1150807 9-Oct-2014 15:40
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majiq:
hangon:
LivingSkinny:
hangon:
Yabanize:
old3eyes: Hi Skinny.  How are you progressing with this??    I would sure be nice..


It was added to the play store yesterday :P https://play.google.com/store/apps/details?id=com.nextbyteapps.selfcare

iOS coming soon


This app is incompatible with all of your devices.

My 2 phones with skinny showing as Telecom New Zealand - UMTS network


Can you provide a bit more information please - which Skinny devices are you referring to?




I see the same error for my HTC One


Just to give you an update - the team are investigating these issues. 

8356 posts

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  #1150891 9-Oct-2014 19:18
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Yabanize:
old3eyes:
openmedia: The current widget just shows a credit balance in $

I'd like to see remaining  minutes / data in a similar manner to the NZ Phone Account Widget


Mine looks like this


That's inside the app, not the widget that you can put on your home screen


Widget ??  Looked thru mine and don't see one..




Regards,

Old3eyes


 
 
 
 


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  #1150893 9-Oct-2014 19:30
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old3eyes:
Yabanize:
old3eyes:
openmedia: The current widget just shows a credit balance in $

I'd like to see remaining  minutes / data in a similar manner to the NZ Phone Account Widget


Mine looks like this


That's inside the app, not the widget that you can put on your home screen


Widget ??  Looked thru mine and don't see one..


You should find a widget called 'Skinny' in your phones widgets

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  #1150899 9-Oct-2014 19:41
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Yabanize:
old3eyes:
Yabanize:
old3eyes:
openmedia: The current widget just shows a credit balance in $

I'd like to see remaining  minutes / data in a similar manner to the NZ Phone Account Widget


Mine looks like this


That's inside the app, not the widget that you can put on your home screen


Widget ??  Looked thru mine and don't see one..


You should find a widget called 'Skinny' in your phones widgets


Thanx found it.  Prefer the app myself..




Regards,

Old3eyes


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  #1150941 9-Oct-2014 21:21
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You have to resize the widget from a 4x1 to a 4x2 to see more than the $ bal.

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  #1151155 10-Oct-2014 10:43
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1eStar: You have to resize the widget from a 4x1 to a 4x2 to see more than the $ bal.


Thanks for the tip.

1. It now takes up a rediculous amount of real-estate

2. it still doesn't show me my remaining minutes, seems to think I have unlimited minutes




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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  #1151614 10-Oct-2014 22:36
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I suspect it's displaying the unlimited skinny to skinny minutes.

 
 
 
 


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  #1151701 11-Oct-2014 09:16
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openmedia:
1eStar: You have to resize the widget from a 4x1 to a 4x2 to see more than the $ bal.


Thanks for the tip.

1. It now takes up a rediculous amount of real-estate


Agree.  That's why I prefer the app.




Regards,

Old3eyes


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  #1152059 12-Oct-2014 00:04
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old3eyes:
openmedia:
1eStar: You have to resize the widget from a 4x1 to a 4x2 to see more than the $ bal.


Thanks for the tip.

1. It now takes up a rediculous amount of real-estate


Agree.  That's why I prefer the app.


The app is ok, but I don't want to open an app to track my credit, I need a tracker as a widget on the home screen of my phone




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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  #1152602 13-Oct-2014 11:01
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openmedia:
old3eyes:
openmedia:
1eStar: You have to resize the widget from a 4x1 to a 4x2 to see more than the $ bal.


Thanks for the tip.

1. It now takes up a rediculous amount of real-estate


Agree.  That's why I prefer the app.


The app is ok, but I don't want to open an app to track my credit, I need a tracker as a widget on the home screen of my phone


Agree - it's useful to have an app, but we should be able to get the critical information in a widget that doesn't take up half a screen. Personally, I'm not too worried about my account balance, and it's certainly doesn't need to be the primary information provided (taking up half the space). It's strange also that it prioritses Skinny>Skinny minutes ahead of Skinny>other network minutes, which is far more important. Given many will have unlimited texts and Skinny>Skinny minutes, the most critical pieices of information are data remaining and Skinny>other network minutes, followed by account balance.

Can the app's developers consider re-prioritising the information on this widget, and ideally designing it to be smaller? Thanks!

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Skinny

  #1152618 13-Oct-2014 11:04
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jonathan18:
openmedia:
old3eyes:
openmedia:
1eStar: You have to resize the widget from a 4x1 to a 4x2 to see more than the $ bal.


Thanks for the tip.

1. It now takes up a rediculous amount of real-estate


Agree.  That's why I prefer the app.


The app is ok, but I don't want to open an app to track my credit, I need a tracker as a widget on the home screen of my phone


Agree - it's useful to have an app, but we should be able to get the critical information in a widget that doesn't take up half a screen. Personally, I'm not too worried about my account balance, and it's certainly doesn't need to be the primary information provided (taking up half the space). It's strange also that it prioritses Skinny>Skinny minutes ahead of Skinny>other network minutes, which is far more important. Given many will have unlimited texts and Skinny>Skinny minutes, the most critical pieices of information are data remaining and Skinny>other network minutes, followed by account balance.

Can the app's developers consider re-prioritising the information on this widget, and ideally designing it to be smaller? Thanks!


I've passed a link to this forum to the team responsible so please keep your feedback coming.

1114 posts

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  #1152641 13-Oct-2014 11:26
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could do with some performance optimisation - scrolling / navigation for me is very jerky.

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  #1153571 14-Oct-2014 13:13
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hmmmmm . . .  installed the app a couple of days ago and went through the sms verification setup.
Today got a notification from the app that my account had been topped up. Clicked the notification which loaded teh app which then took me through the account set-up / text notification again.
Couple of hours later got another app notification that my combo is about to renew. Clicked the notification and the app opened up but got stuck at "just loading the app"
Left it for about ten minutes but no progress so killed the app and restarted manually and still getting the "just loading the app"

Think I might need to kill this and just return to using the website.

513 posts

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Skinny

  #1153814 14-Oct-2014 17:17
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farcus: hmmmmm . . .  installed the app a couple of days ago and went through the sms verification setup.
Today got a notification from the app that my account had been topped up. Clicked the notification which loaded teh app which then took me through the account set-up / text notification again.
Couple of hours later got another app notification that my combo is about to renew. Clicked the notification and the app opened up but got stuck at "just loading the app"
Left it for about ten minutes but no progress so killed the app and restarted manually and still getting the "just loading the app"

Think I might need to kill this and just return to using the website.


I've asked our support team to have a look at your post.  We will be in touch soon.

1582 posts

Uber Geek


  #1154038 14-Oct-2014 23:39
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The app should still be in beta. I have a monthly combo recurring. Decided to add the $8 weekly data addon through the app. It worked sweet. Except; there was no notification, and there is no way through the app to stop it recurring. I had to use the mobile website to stop it recurring.

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