1101: Now this is getting interesting
CGA will come into play, surely.
I and many others stick with Telecom , paying higher than market pricing, JUST so I can keep the @xtra email adress
That was part of the deal when I signed up many many years ago, I now have become reliant on it .
So since yahoo/xtra email isnt 100% 'fit for purpose' surely telecom home internet users are due a partial refund.
Its time for the commerce commission to get involved.
Telecom need to be forced to start offering partial refunds (watch how quick things would change if that ever happened)
If the Xtra email was truley 'free' , then Telecom wouldnt charge for that service when users change ISP & want to keep the xtra email open.
You can go elsewhere. You just have to pay them a dial-up plan rate to keep it. (it use to be a $2.50/mn fee)