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  #1086401 10-Jul-2014 13:15
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Just configured up a gmail account in Outlook to send via SMTP and it worked fine, no issues at all.

It's specific to the outlook.com account using the outlook connector, but only specific to machines inside their network.




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  #1086405 10-Jul-2014 13:27
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Doesn't specifically help you I realise, but I can confirm that I also use a custom domain via Outlook.com - with a number of family email addresses set up, using both Outlook 2010 (with Office Outlook Connector) and Outlook 2013 and also Windows Live email. We don't appear to be having any such problems, so it seems it must be something in your particular environment.

Off topic, but I'm more than a little annoyed about Microsoft's announcement that no new users can be added to custom domains after 31 July. I realise that they are attempting to push everyone to a paid Office 365 service and I don't even object to no new custom domains being set up, but the disabling of user admin in existing domains just feels petty.

 
 
 
 


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  #1086407 10-Jul-2014 13:33
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DNS perhaps? Maybe try hard coding DNS on those machines to bypass modem, or test Google DNS.



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  #1086439 10-Jul-2014 14:01
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hashbrown: DNS perhaps? Maybe try hard coding DNS on those machines to bypass modem, or test Google DNS.


I might suspect DNS if it was failing totally, but it seems to be failing based on the size of email inc. attachments. As mentioned earlier, the email usually does send, but only with partial (if any attachments).

For example:

 

 

 

I may send a short text email with 5x 500kb jpgs attached. The email will say it failed, but may in fact have sent, but only 2 of those 5 attachments are sent.

 

Or, I may send a text email with a 1.5mb PDF attached. Again, it will say it failed, but sometimes the text is received, but not the attachment.




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  #1086564 10-Jul-2014 18:05
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Am going to try getting them onto Outlook 2013 so I can try it using EAS rather than the live connector thing.




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  #1086685 10-Jul-2014 19:52
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We're using Outlook 2010 here.




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  #1086798 10-Jul-2014 22:28
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It's working perfectly on the same PCs now using Outlook 2013 connected over EAS. No idea why it wasn't liking the connector you need to use with 2010. Maybe different server addresses it was having issues with over that connection? Who knows.

Anyway, resolved now




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  #1087003 11-Jul-2014 11:20
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I had a similar issue a couple of days back with a client. Not sure if it was the exact same error code but worth a try: Run outlook as admin.

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