Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




317 posts

Ultimate Geek
+1 received by user: 6


Topic # 150311 18-Jul-2014 11:13
Send private message

Hello

Can you advise which light on the Telecom technicolor modem is the ADSL light.
the modem has separate broadband and internet lights.
I figure that the broadband light is the ADSL light as its on solid green.
The internet light however is out completely.
Sometimes the internet light will come on randomly and flash and stay on for a few minutes and the internet will be availble.

Tried different filters, and plugged modem into a different jack point. Also tried a brand new modem but the internet light stays off also, or flashes green. Like the previous modem it did connect to the internet briefly.
Broadband light stays on solid most times.

Telecom are doing a 24hr test.
If I plug a phone into the jack point I can hear static.
So would static on the phone line cause the internet or the broadband light to go out.

Thanks

Create new topic
2502 posts

Uber Geek
+1 received by user: 928

Subscriber

  Reply # 1091283 18-Jul-2014 11:25
Send private message

assuming it's the same as the one I had (TG589 I think?) 'Broadband' is DSL line sync, 'Internet' is PPP authentication




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

1452 posts

Uber Geek
+1 received by user: 456

Trusted

  Reply # 1091284 18-Jul-2014 11:28
Send private message

if there is static on the line it could indicate a line fault which may be stopping your broadband from working.




 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software


317 posts

Ultimate Geek
+1 received by user: 6


  Reply # 1091286 18-Jul-2014 11:30
Send private message

OK thanks - yes it is that model or thereabouts.

so why would the Internet light (PPP0a) go out if I have the username and password correct because sometimes it does connect
I would have thought that static on the line would affect the adsl (broadband light) or am I wrong.

7409 posts

Uber Geek
+1 received by user: 2370

Subscriber

  Reply # 1091307 18-Jul-2014 11:38
Send private message

get the manual and see what solid and flashing lights mean :)

1169 posts

Uber Geek
+1 received by user: 157


  Reply # 1091418 18-Jul-2014 14:14
Send private message

The broadband light is the adsl light, the internet light green means it has logged onto isp ok.

So you're getting an adsl signal, but it's not logging onto telecom.

Think on telecom Passwords don't matter as it's authenicated by the line.

Think default is user@xtrabb.co.nz and then any password you like as long as not blank.


http://help.telecom.co.nz/app/answers/detail/a_id/12736/~/dns-and-adsl-settings



Edit: line noise could be the problem also and need wiring work or master filter put in.



317 posts

Ultimate Geek
+1 received by user: 6


  Reply # 1091735 18-Jul-2014 20:25
Send private message

Hello
Thanks.
I have since found the the light instructions on telecom's website.
The modem does have that email address with a password.
The physical location of the modem is Kainga and I think other people have had issues out there also.



317 posts

Ultimate Geek
+1 received by user: 6


  Reply # 1091925 19-Jul-2014 10:53
Send private message

Just been speaking to someone who went to the site and logged in with their special student services account where you only need a modem that has an adsl connection and you go to a page on the internet and they got it working through their Student ISP account.
Can anyone explain that.
Maybe something to do with Telecom's profiling?


7409 posts

Uber Geek
+1 received by user: 2370

Subscriber

  Reply # 1091950 19-Jul-2014 12:11
Send private message

user@xtrabb.co.nz and then any password you like as long as not blank

if its still not working with that info you have a setting thats not correct

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.