Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
'That VDSL Cat'
7508 posts

Uber Geek
+1 received by user: 1489

Trusted
Spark
Subscriber

  Reply # 1092765 21-Jul-2014 01:02
Send private message

chevrolux: You must be quite a distance from the ISAM for sync speeds that terrible. Not surprising when you consider how relaxed Chorus are getting with VDSL - used to be a strict 10.8dB and now they just seem to provision it for anyone who asks for it.

As sbiddle mentioned, highly likely you have a dodgy pair. I don't really accept the notion that 20m of Cat5e/Cat6 from the lead-in to the modem makes all that much difference, I think that is just consultants with theoretical datasheets who came up with that idea. As long as there is a good quality piece of wire to the ETP where the splitter is things should be fine - note the wording, "good quality".

I believe the minimum service level for VDSL is 15Mbps download speed so Chorus either need to get it fixed or roll you back to ADSL2+ which will probably give you similar downstream rates but an abysmal 1Mbps upload rate. If I were you I would stick with the current 10/10 connection, that is what I want at my place!!!


should have really stuck to that 10.8dB... lines like this clearly show, atlest for downstream, VDSL isnt best.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




344 posts

Ultimate Geek
+1 received by user: 19


  Reply # 1105463 9-Aug-2014 15:36
Send private message

Thanks guys. Another Chorus technician came out, had a look at it for 2 minutes and said that the original technician hasn't done the wiring and just used a spare pair from the alarm system which he said isn't good. Hmm. But he didn't fix it and recommended I get an electrician to do the Cat5 cabling. Lol? But he said he did some test at the ETP and reckons I should be getting about 30MB/down once it's done correctly. Hmmm

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
'That VDSL Cat'
7508 posts

Uber Geek
+1 received by user: 1489

Trusted
Spark
Subscriber

  Reply # 1105468 9-Aug-2014 15:44
2 people support this post
Send private message

ritzlal: Thanks guys. Another Chorus technician came out, had a look at it for 2 minutes and said that the original technician hasn't done the wiring and just used a spare pair from the alarm system which he said isn't good. Hmm. But he didn't fix it and recommended I get an electrician to do the Cat5 cabling. Lol? But he said he did some test at the ETP and reckons I should be getting about 30MB/down once it's done correctly. Hmmm


call your isp, repeat exactly what the tech had told you.

chorus should come out and fix it, generally they send the tech who did the botch up back out on the opinion "they know what they did wrong".
A full installation for VDSL should include, a master filter installed at the ETP, with a fresh run of cat5E atlest, from the ETP to the jackpoint where possible. (clearly if its unreasonable, its unreasonable but that would be a completely different discussion)

ild be fuming if a tech went oh, you have some cat5 running here, let me just use the spare pair without saying anything.


personally, if a techs going to come out and confirm that is the case, they should just run the cable.. likely take them 5~10 mins, and save the complete hassle! 




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


808 posts

Ultimate Geek
+1 received by user: 206

Subscriber

  Reply # 1105483 9-Aug-2014 15:46
5 people support this post
Send private message

ritzlal: Thanks guys. Another Chorus technician came out, had a look at it for 2 minutes and said that the original technician hasn't done the wiring and just used a spare pair from the alarm system which he said isn't good. Hmm. But he didn't fix it and recommended I get an electrician to do the Cat5 cabling. Lol? But he said he did some test at the ETP and reckons I should be getting about 30MB/down once it's done correctly. Hmmm



well get back to your provider to get the chorus techs back to do it properly (its not up to you to get someone else in to do it) - you pay for the proper install as part of your contract with your provider (eceptions do apply eg Bigpipe)




344 posts

Ultimate Geek
+1 received by user: 19


  Reply # 1105486 9-Aug-2014 16:12
Send private message

Thanks a lot guys. Appreciate it. Have learnt a bit through this...yet can't understand why the dramas from Chorus technicians over what seems so simple. There is heaps of space under the house...they only need to run about 10m of cabling max (there is a clear path of 5m from the etp to the vdsl jack). Hopefully they can sort this sh*t out. What a waste of time.

Thanks again to all those that have helped with their input. Have a great weekend :)

'That VDSL Cat'
7508 posts

Uber Geek
+1 received by user: 1489

Trusted
Spark
Subscriber

  Reply # 1105493 9-Aug-2014 16:23
Send private message

ritzlal: Thanks a lot guys. Appreciate it. Have learnt a bit through this...yet can't understand why the dramas from Chorus technicians over what seems so simple. There is heaps of space under the house...they only need to run about 10m of cabling max (there is a clear path of 5m from the etp to the vdsl jack). Hopefully they can sort this sh*t out. What a waste of time.

Thanks again to all those that have helped with their input. Have a great weekend :)


sometimes the shortcuts they take just baffle me..

for what would be an extra 5 mins, they turn into another days work fixing it back up IF its caught onto.


makes me question, do i just commonly see the worst cases, or does it just slide that often!


to make it clear, im not saying all techs are bad, infact many have been great, there is simply a few bad eggs giving them all a bad name!




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




344 posts

Ultimate Geek
+1 received by user: 19


  Reply # 1114660 24-Aug-2014 17:20
2 people support this post
Send private message

Agree. From what I saw in the end, it looked pretty fricken easy! Both the guys came out and installed the Cat6 cabling. Now getting about 18-27MB down and 8-10 up. Glad they got there in the end...prob should've offered me a credit since I didn't quite have "VDSL" for that month but meh, shouldn't expect too much from these big corporates.

5549 posts

Uber Geek
+1 received by user: 1615

Trusted

  Reply # 1114667 24-Aug-2014 17:23
One person supports this post
Send private message

ritzlal: Agree. From what I saw in the end, it looked pretty fricken easy! Both the guys came out and installed the Cat6 cabling. Now getting about 18-27MB down and 8-10 up. Glad they got there in the end...prob should've offered me a credit since I didn't quite have "VDSL" for that month but meh, shouldn't expect too much from these big corporates.


Dont count on a credit. You have an active VDSL port and it was working so there wouldnt be credit due. plus any xDSL service is best effort.




Steam: Coil (Same photos as profile here)
Origin: Scranax
Currently playing on PC: Rust, Subnautica, CS:GO, AOE2 HD, BeamNG Drive, BF1.




344 posts

Ultimate Geek
+1 received by user: 19


  Reply # 1114751 24-Aug-2014 19:40
Send private message

TimA:
ritzlal: Agree. From what I saw in the end, it looked pretty fricken easy! Both the guys came out and installed the Cat6 cabling. Now getting about 18-27MB down and 8-10 up. Glad they got there in the end...prob should've offered me a credit since I didn't quite have "VDSL" for that month but meh, shouldn't expect too much from these big corporates.


Dont count on a credit. You have an active VDSL port and it was working so there wouldnt be credit due. plus any xDSL service is best effort.


I'm not :) Although a good organisation would. I was paying less for a service that was giving me 12-16MB down and then when I paid more for VDSL, my speeds dropped to about 10 down. Lol...just common sense really. But anyway, all is alright now :)

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.