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Ultimate Geek
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Topic # 150848 5-Aug-2014 12:10
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I am currently on Telecom VDSL 150GB but am thinking about moving to 500GB, is this still possible?

I don't want unlimited because of the potential of traffic shaping.

Thanks!

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  Reply # 1102537 5-Aug-2014 12:16
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According to the website, no. Your next step is to call Telecom and ask.




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  Reply # 1102549 5-Aug-2014 12:33
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The 500GB plan is still listed in the offer summary at https://store.telecom.co.nz/internet/page/ultravdsloffersummary I just don't believe it's promoted actively.




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  Reply # 1102565 5-Aug-2014 12:51
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it's available, just no longer promoted

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  Reply # 1102571 5-Aug-2014 12:57
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Just to put a more official stamp on this, the answer is yes.  It is still available, but you need to call and ask for it.  Any problems, flick me a PM.




My views are my own, and may not necessarily represent those of my employer.



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  Reply # 1102846 5-Aug-2014 20:20
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I called 0800 800 123 and put a request to change it to 500GB.

Got to say I am happy with the service.  Once I passed the voice recognition menu, a real person picked up the call in a few seconds.  I can tell I am talking to an overseas calling centre but the guy on the other end did know what I am talking about (i.e. move to 500GB not unlimited).  Then I was put on hold for a few minutes so he can action the changes, then it is all done.

Just need to wait for up to 48 hours to confirm the change to 500GB is successful.

So far, very happy!

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  Reply # 1103096 6-Aug-2014 09:38
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AKLWestie: I called 0800 800 123 and put a request to change it to 500GB.

Got to say I am happy with the service.  Once I passed the voice recognition menu, a real person picked up the call in a few seconds.  I can tell I am talking to an overseas calling centre but the guy on the other end did know what I am talking about (i.e. move to 500GB not unlimited).  Then I was put on hold for a few minutes so he can action the changes, then it is all done.

Just need to wait for up to 48 hours to confirm the change to 500GB is successful.

So far, very happy!


Oh What, I just signed up to the 150gb plan, where is the info about this 500gb plan? How much extra is it?

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  Reply # 1103121 6-Aug-2014 10:19
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cbrpilot: Just to put a more official stamp on this, the answer is yes.  It is still available, but you need to call and ask for it.  Any problems, flick me a PM.


Is it available on Fibre?

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  Reply # 1103133 6-Aug-2014 11:02
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AKLWestie: I am currently on Telecom VDSL 150GB but am thinking about moving to 500GB, is this still possible?

I don't want unlimited because of the potential of traffic shaping.

Thanks!


Traffic shaping? There is none... they may say but can they do it ?  

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  Reply # 1103136 6-Aug-2014 11:10
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wasabi2k:
cbrpilot: Just to put a more official stamp on this, the answer is yes.  It is still available, but you need to call and ask for it.  Any problems, flick me a PM.


Is it available on Fibre?


Yes the 500gig plan is available on all access types.




My views are my own, and may not necessarily represent those of my employer.

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  Reply # 1103137 6-Aug-2014 11:14
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Xplaya:

Oh What, I just signed up to the 150gb plan, where is the info about this 500gb plan? How much extra is it?


We're not actively advertising the 500gb plan as most people prefer unlimited (I think unlimited is cheaper?).
Last time I looked, the 500gb plan was $20 more than the 150gb plan - but take that with a grain of salt (I could be wrong!!!).
Give us a call if you're interested in it and we can give you confirmed pricing on it.




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  Reply # 1103146 6-Aug-2014 11:22
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gjen:
AKLWestie: I am currently on Telecom VDSL 150GB but am thinking about moving to 500GB, is this still possible?

I don't want unlimited because of the potential of traffic shaping.

Thanks!


Traffic shaping? There is none... they may say but can they do it ?  


He did say potential shaping. This is why I'm still on 500gb

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Master Geek
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  Reply # 1103315 6-Aug-2014 14:02
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gjen:
AKLWestie: I am currently on Telecom VDSL 150GB but am thinking about moving to 500GB, is this still possible?

I don't want unlimited because of the potential of traffic shaping.

Thanks!


Traffic shaping? There is none... they may say but can they do it ?  


Is there any word on whether shaping will be implemented?
I can see Telecom doing something about American streaming services now that they are launching Lightbox?

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Master Geek
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  Reply # 1103405 6-Aug-2014 15:24
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500gb plan is more expensive than unlimited (10/20 depending on region), and is $20 more than 150gb

havent heard anything on frontline about when or if the traffic shaping is in place



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Ultimate Geek
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  Reply # 1103602 6-Aug-2014 20:02
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Yay, plan change completed successfully this morning. laughing

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