Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
BDFL - Memuneh
61801 posts

Uber Geek
+1 received by user: 12447

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 83207 21-Aug-2007 19:54
Send private message

bmatt42: I don't want to be one of these "selected customers". How do I get unselected?

Seriously, is the wireless network simply (or complicatedly) overloaded ?

Is it a router issue, or something to do with the IP addresses allocated or are there bottlenecks at the exchanges?

And are you saying that Vodafone still do not have the coverage area that Telecom has?



I asked Telecom New Zealand about this and received this reply:


...we are aware of some reported instances of customers experiencing lower than normal speeds and we have asked Alcatel-Lucent to investigate. To date Alcatel-Lucent have only been able to replicate a low speed once.


So, this is known and under investigation.

As per coverage, it appears that Telecom New Zealand still offers a wider 3G footpring than Vodafone. And if you want to see how widely the Vodafone vodem can vary, check my blog post and you will know.

Just for your information, Vodafone is investigating why their network performs so badly where I am now, when a few months ago it was a perfect coverage. They suspect it could be the vodem, or the network being saturated (here?) or some other settings.

In summary: there are problems in both networks, all the time, and they both work to fix their problems.









646 posts

Ultimate Geek
+1 received by user: 4


  Reply # 83293 22-Aug-2007 10:37
Send private message

freitasm:
bmatt42: I don't want to be one of these "selected customers". How do I get unselected?

Seriously, is the wireless network simply (or complicatedly) overloaded ?

Is it a router issue, or something to do with the IP addresses allocated or are there bottlenecks at the exchanges?

And are you saying that Vodafone still do not have the coverage area that Telecom has?



I asked Telecom New Zealand about this and received this reply:


...we are aware of some reported instances of customers experiencing lower than normal speeds and we have asked Alcatel-Lucent to investigate. To date Alcatel-Lucent have only been able to replicate a low speed once.


So, this is known and under investigation.

As per coverage, it appears that Telecom New Zealand still offers a wider 3G footpring than Vodafone. And if you want to see how widely the Vodafone vodem can vary, check my blog post and you will know.

Just for your information, Vodafone is investigating why their network performs so badly where I am now, when a few months ago it was a perfect coverage. They suspect it could be the vodem, or the network being saturated (here?) or some other settings.

In summary: there are problems in both networks, all the time, and they both work to fix their problems.





Good answer Mauricio, there are always faults on both networks and as stated the Networks move to fix them as quickley as possible..  In the case of upload issues on TNZ this will be fixed soon i am sure.





www.ultimatebroadband.co.nz 
Delivering better broadband services

UFB fibre, Rural fibre on EA networks, RBI wireless, Ruralnet & Ultra wireless, wireless networks


 
 
 
 


6 posts

Wannabe Geek


  Reply # 83305 22-Aug-2007 11:43
Send private message

My biggest issue with TNZ is the way they fobbed off a customer (me) and didn't acknowledge that there was a problem with some Aircards on their network until they were forced to.

If an Aircard is unusable, our accounts should be credited until they get it right and we should be told as soon the issue is known so, as customers, we can make alternative arrangements. In our case, it is using dial-up.

Instead they then ask you to upgrade to new Aircards at your cost, to something that could be just as bad!

It seems that wireless broadband technology is immature, or at least the NZ implementation of it.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.