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Forums › Spark New Zealand › Signed up for broadband online, how long for a confirmation email?


480 posts

Ultimate Geek
+1 received by user: 99


Topic # 153551 30-Sep-2014 16:49
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Hi,

I filled in the online application for broadband on Saturday and it said I would have confirmation within 24 hours. Even taking the weekend into account its way past 24 hours.

How long does it normally take?

Thanks

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3178 posts

Uber Geek
+1 received by user: 902

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  Reply # 1144393 30-Sep-2014 16:59
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If it said 24 hours and you haven't heard anything, then I'd ring them.  If there's one thing I've learned from previous changes of ISP: always follow up anything where you're not sure the "process" is going quite to plan with a friendly call to the ISP. It can save headaches later ;-)

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