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836 posts

Ultimate Geek

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  #1151781 11-Oct-2014 12:03
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Central Auckland suburb?

 

Network upgrade scheduled:

 

  • UFB deployment dates for your area are still being developed

Sigh. I would definitely jump but Chorus says no.

410 posts

Ultimate Geek


  #1151869 11-Oct-2014 15:58
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I've signed up to UFB with another provider, its been in the consents stage for about 6 months now (MDU) but is just about to be approved (according to the body corp). Is there any way of switching isp's (to bigpipe) mid-order?



 
 
 
 


/dev/null
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Uber Geek

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  #1151876 11-Oct-2014 16:33
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itey: I've signed up to UFB with another provider, its been in the consents stage for about 6 months now (MDU) but is just about to be approved (according to the body corp). Is there any way of switching isp's (to bigpipe) mid-order?


It shouldn't be a problem - just place an order with BigPipe + cancel the other order after.




9 posts

Wannabe Geek


  #1151936 11-Oct-2014 19:26
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Just signed up with you guys,moving away from Snap.
$100 voucher and first month free, just to hard to pass.



2754 posts

Uber Geek

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  #1151940 11-Oct-2014 19:30
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I wonder if you can get an Amazon voucher?




Sony

 

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410 posts

Ultimate Geek


  #1151966 11-Oct-2014 20:05
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michaelmurfy:
itey: I've signed up to UFB with another provider, its been in the consents stage for about 6 months now (MDU) but is just about to be approved (according to the body corp). Is there any way of switching isp's (to bigpipe) mid-order?


It shouldn't be a problem - just place an order with BigPipe + cancel the other order after.


that sounds too easy...? Bigpipe can you confirm?

Cheers

483 posts

Ultimate Geek

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  #1151970 11-Oct-2014 20:14
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Ouch, the pricing wars are heating up. Pity I live in an UFF area so no chance of a 200/200 connection (UFF don't offer that). Hopefully the gigabit service will have the upload bumped and people start offering that in Wanganui soon...

 
 
 
 




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BigPipe

  #1151997 11-Oct-2014 20:47
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itey:
michaelmurfy:
itey: I've signed up to UFB with another provider, its been in the consents stage for about 6 months now (MDU) but is just about to be approved (according to the body corp). Is there any way of switching isp's (to bigpipe) mid-order?


It shouldn't be a problem - just place an order with BigPipe + cancel the other order after.


that sounds too easy...? Bigpipe can you confirm?

Cheers


I believe it is correct, however it really depends on the terms of your contract with your 'curent' ISP.

As a reasonable person, I would expect the contract to start from the date of actual connection, so if you are in the consent process, then I wouldn't expect to have a ETF yet.




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


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Uber Geek

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  #1152035 11-Oct-2014 22:36
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I have been told before, that if you cancel your order with one provider before install in a MDU it just gets cancelled and they start all over again. 




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BigPipe

  #1152037 11-Oct-2014 22:41
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networkn: I have been told before, that if you cancel your order with one provider before install in a MDU it just gets cancelled and they start all over again. 


that's potentially true, however unless you are the only one in the MDU to have placed an order, then they won't abandon the whole thing.
I also think that it takes a little while for the abandonment to happen, so if they receive an order shortly after one is cancelled they probably won't abandon the original.




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


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Uber Geek

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  #1152053 11-Oct-2014 23:14
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BigPipeNZ:
networkn: I have been told before, that if you cancel your order with one provider before install in a MDU it just gets cancelled and they start all over again. 


that's potentially true, however unless you are the only one in the MDU to have placed an order, then they won't abandon the whole thing.
I also think that it takes a little while for the abandonment to happen, so if they receive an order shortly after one is cancelled they probably won't abandon the original.


Assuming they manage to link it I guess. 

OT but is there a way to tell if another person in a MDU has requested UFB as well as you (Assuming you can't just ask the other people for some reason)?


36 posts

Geek


  #1152067 12-Oct-2014 01:16
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Awesome timing for me. Is it possible to get $100 credit on the account instead of a voucher by any chance? Or perhaps a Westfield giftcard/voucher?

Also, would anyone be able to recommend me a decent UFB router that won't break the bank? Say, up to $200.



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BigPipe

  #1152199 12-Oct-2014 14:23
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Therk: Awesome timing for me. Is it possible to get $100 credit on the account instead of a voucher by any chance? Or perhaps a Westfield giftcard/voucher?

Also, would anyone be able to recommend me a decent UFB router that won't break the bank? Say, up to $200.


Netcomm NF4V seems a popular choice.  Just under $200 from PBtech




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


31 posts

Geek


  #1152481 13-Oct-2014 03:25
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Hi Bigpipe,

I'm stoked to see that you guys are now offering UFB, especially when this week I saw the attached image up at my building.



I'm keen as a keen thing to sign up and would really like to score one of those vouchers, but as you see in the attachment the service isn't quite live yet.

Cutting to the chase: Am I able to take advantage of your generous offer?

Regards,
D

PS- already a happy customer on your ADSL service and realise as you stated before that I have already had my free month(s).



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BigPipe

  #1153429 14-Oct-2014 10:49
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Dezroy: Hi Bigpipe,

I'm stoked to see that you guys are now offering UFB, especially when this week I saw the attached image up at my building.



I'm keen as a keen thing to sign up and would really like to score one of those vouchers, but as you see in the attachment the service isn't quite live yet.

Cutting to the chase: Am I able to take advantage of your generous offer?

Regards,
D

PS- already a happy customer on your ADSL service and realise as you stated before that I have already had my free month(s).


Yep, go for it! As long as you place the order before the 17th, even if connection takes a wee while longer, you are good to go.




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


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