Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
sbiddle
29286 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #1171243 8-Nov-2014 08:22
Send private message

geekIT:
I'm now in Otautau, Southland and the exchange IS a bit primitive, I think. Like, we're paying for Caller Display (a hangover from our last connection in Arrowtown) but can't get the service here, apparently because the cabinet needs an update. 

 


The type of NEAX you're connected to for your POTS service has absolutely zero impact on your broadband. CallerID is determined by the NEAX in the exchange, and has nothing to do with a cabinet.





geekIT

1279 posts

Uber Geek


  #1171308 8-Nov-2014 13:00
Send private message

If the slow downloads and missing Resume facility had been the rule since we moved to Otautau last November and changed ISPs to Telecom, I'd accept that it could be due to local conditions. But there have been periods, mostly earlier this year, when everything worked normally, often for weeks at a time.

Jase2985 asked how I could possibly expect data traffic from Switzerland and Cyprus to arrive in the backblocks of NZ at a reasonable speed. The answer's simple: Because it used to.

To repeat: I had no problems in Arrowtown (which is no metropolis, either) using XNet. And, since moving towns and ISPs, there have been times when the system's worked OK in Otautau. In fact, I'd never experienced speeds as high as 1.5 - 1.6Mb\sec until we came here. (BTW, the local school - about 1k down the road - is apparently on fibre optic cable, according to Downers)

What else could have changed? The people who provide the data are telling me that there's no fault at their end. The IDM software that facilitates the file transfers is working perfectly. Certain contributors to this thread appear to be extremely well informed about the unlikeliness of Spark's involvement in my problem, so, as well as being very grateful for their input, I'm willing to take their assurances at face value. That rules out my ISP. So where else do I look?

Put yourself in my shoes (or office chair). If you had a system (of any kind) that used to work, but now doesn't, wouldn't you wonder what was going on?




'Ask not what you can do for your country: Ask what you can do for me'. Donald J.Trump. US President 2016 - 2020.

 

 

 

 


 
 
 
 


Cbfd
306 posts

Ultimate Geek


  #1171310 8-Nov-2014 13:15
Send private message

Try other forms of downloading?

Jase2985
10019 posts

Uber Geek

Lifetime subscriber

  #1171312 8-Nov-2014 13:23
Send private message

how many servers, routers and paths are there between where your file is coming from and where your computer is? i found a cyprus hosted website and its 16 hops and looks like its going via japan

it could be any one of those hops out side of the telecom network that could be slowing it down, yet you are blaming spark?

do you have links to said downloads? so that others on different networks can try download them so we can see the results?

the thread is going nowhere because you are not providing more info to help diagnose whats wrong

maxeon
1108 posts

Uber Geek

Lifetime subscriber

  #1171503 8-Nov-2014 21:40
Send private message

geekIT: What else could have changed? 

Put yourself in my shoes (or office chair). If you had a system (of any kind) that used to work, but now doesn't, wouldn't you wonder what was going on?


There could be two possibilities IMO 
- Hops between the ISP to the location 
- Localised issue within your computer ? 

To eliminate the ISP / Download Server issue, can you try downloading the same file and comparing from another location apart from your house (preferably same ISP). 
and
TO eliminate the localised issue, try using a laptop or something using a cable the same file and notice if there is a change in speeds? (preferably using different download manager).



Ragnor
8035 posts

Uber Geek

Trusted

  #1172255 10-Nov-2014 15:28
Send private message

geekIT: 

What else could have changed? The people who provide the data are telling me that there's no fault at their end. The IDM software that facilitates the file transfers is working perfectly. Certain contributors to this thread appear to be extremely well informed about the unlikeliness of Spark's involvement in my problem, so, as well as being very grateful for their input, I'm willing to take their assurances at face value. That rules out my ISP. So where else do I look?



International HTTP traffic on Spark is going through transparent caching proxy infrastructure and likely taking a different route/transit provider, compared to on WxC/Xnet.

The problems you describe like download resuming and low throughput (broken window scaling) are similar to the problems people have seen before with caching infrastructure on both Spark and Telstraclear (at least pre Vodafone, don't know what it's like now) because these systems modify http headers and proxy the traffic.  These systems are not immune to congestion, outages or other issues.  

Alternatively it could just be something in the upstream route or the return route which is not under the ISP's direct control but could be logged as a fault if investigated and found to be a real problem, there was a good previous thread comparing international throughput on Xnet vs Telstraclear (similar problem) but I can't seem to find it with the forum search.


Unless you can provide a specific server/link that has the problem so that someone can investigate you are not going to get anywhere. Vague dodgy file locker performance is probably not high on ISP's troubleshooting priority list.

Also the hosts website might be HTTPS but are you sure the actual downloads in IDM are using HTTPS or are they HTTP or FTP?






plambrechtsen
1948 posts

Uber Geek
Inactive user


  #1172304 10-Nov-2014 16:40
Send private message

geekIT: If the slow downloads and missing Resume facility had been the rule since we moved to Otautau last November and changed ISPs to Telecom, I'd accept that it could be due to local conditions. But there have been periods, mostly earlier this year, when everything worked normally, often for weeks at a time.

Jase2985 asked how I could possibly expect data traffic from Switzerland and Cyprus to arrive in the backblocks of NZ at a reasonable speed. The answer's simple: Because it used to.

To repeat: I had no problems in Arrowtown (which is no metropolis, either) using XNet. And, since moving towns and ISPs, there have been times when the system's worked OK in Otautau. In fact, I'd never experienced speeds as high as 1.5 - 1.6Mb\sec until we came here. (BTW, the local school - about 1k down the road - is apparently on fibre optic cable, according to Downers)

What else could have changed? The people who provide the data are telling me that there's no fault at their end. The IDM software that facilitates the file transfers is working perfectly. Certain contributors to this thread appear to be extremely well informed about the unlikeliness of Spark's involvement in my problem, so, as well as being very grateful for their input, I'm willing to take their assurances at face value. That rules out my ISP. So where else do I look?

Put yourself in my shoes (or office chair). If you had a system (of any kind) that used to work, but now doesn't, wouldn't you wonder what was going on?


Are you sure you didn't move from a ISAM connected location to somewhere on BUBA / the old ATM network.

Quite possibly you have moved to an area where your broadband is congested due to heavily utilisation on the BUBA (Chorus legacy) network which we (or any other ISP) have no control over.

If you can email me "pl at telecom.co.nz" with your PSTN Phone number I can run a line test and see what is going on.

 
 
 
 


geekIT

1279 posts

Uber Geek


  #1173295 12-Nov-2014 08:08
Send private message

Sorry guys, the last few days have thrown up some non-pc issues that I'm having to cope with. I'll mull over the recent posts and respond ASAP. Again, thanks to everyone for their suggestions.  




'Ask not what you can do for your country: Ask what you can do for me'. Donald J.Trump. US President 2016 - 2020.

 

 

 

 


Jase2985
10019 posts

Uber Geek

Lifetime subscriber

  #1176179 15-Nov-2014 07:12
Send private message

any updates?

plambrechtsen
1948 posts

Uber Geek
Inactive user


  #1176195 15-Nov-2014 08:27
Send private message

Update from my side is he is connected to an ISAM via EUBA so not on the old BUBA network and worse still on a Conklin.

Seems seem reasonable, ran a line test and nothing major seemed untwoard. Been personally very busy with my normal day job and other random things that always seem to land on my lap from my employer so haven't looked into it for a few days.

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic





News »

Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.