Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
671 posts

Ultimate Geek
+1 received by user: 46

Trusted

  Reply # 1236017 11-Feb-2015 20:27
Send private message

Odd in my house.
My note 4 hasn't lost reception or had problems, yet wife's S5 has no coverage, same house in Henderson.

While at home doesn't really bother me, have wifi so all is well really....





21532 posts

Uber Geek
+1 received by user: 4385

Trusted
Subscriber

  Reply # 1236020 11-Feb-2015 20:29
Send private message

For ages one of mine was showing all was good till I tried to make a call on it.

Making me regret moving my second phone to spark when I wanted to use it roaming on the $10 deal. Should move it back to VF.




Richard rich.ms

266 posts

Ultimate Geek
+1 received by user: 39

Lifetime subscriber

  Reply # 1236032 11-Feb-2015 20:47
Send private message

phew..what a relief it is a widespread problem...had a earful from the wife for not keeping my phone with me when it was Spark who stuffed me up

BDFL - Memuneh
61484 posts

Uber Geek
+1 received by user: 12206

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1236051 11-Feb-2015 21:10
Send private message

Received 9:10pm:


Spark mobile customers are still experiencing intermittent problems when making calls, sending texts or using mobile data. These problems have been occurring since approximately 4pm today. Although the network issues are most severe in the upper half of the North Island, customers in other parts of the country may also be affected.

We would like to apologise to all our affected customers for this issue, which our technical team is working to investigate urgently. Our immediate priority is to restore services to all our customers as soon as possible.

While the 111 service is operating normally, mobile customers who need to contact emergency services are advised to call 111 via a landline.







4031 posts

Uber Geek
+1 received by user: 867


  Reply # 1236052 11-Feb-2015 21:11
Send private message

No issues here in Beach Haven, just made a test call from my XT phone and it all worked fine.

21532 posts

Uber Geek
+1 received by user: 4385

Trusted
Subscriber

  Reply # 1236064 11-Feb-2015 21:14
Send private message

quickymart: No issues here in Beach Haven, just made a test call from my XT phone and it all worked fine.


I made an 0800 call ok, but trying to call my other spark number just got long silence then call failed.




Richard rich.ms

gzt

10254 posts

Uber Geek
+1 received by user: 1576


  Reply # 1236092 11-Feb-2015 22:00
Send private message

Wow. This is inconvenient. What kind of problem issue was/is the cause?

Meow
8011 posts

Uber Geek
+1 received by user: 4005

Moderator
Trusted
Lifetime subscriber

  Reply # 1236094 11-Feb-2015 22:05
One person supports this post
Send private message

Why do I bother reading Stuff? Having a fault does not mean it is struggling and the part down the bottom is gold.





1497 posts

Uber Geek
+1 received by user: 474

Trusted

  Reply # 1236095 11-Feb-2015 22:07
One person supports this post
Send private message

thank god mobile is a best effort service eh...




31 posts

Geek
+1 received by user: 43

Trusted
Spark NZ

  Reply # 1236097 11-Feb-2015 22:09
Send private message

Hey guys

According to network traffic we think things got back to normal around 930 - certainly seem that way for me personally.

We'll be monitoring it overnight and tomorrow.

Thanks for your patience, and sincere apologies again from us all ^Sam




We are Spark. We're about delivering what our customers want: Mobility, data, music, internet TV, cloud services, and much more.

Web: spark.co.nz | sparknz.co.nz
Facebook: fb.com/spark4nz
Twitter: @sparknz | @sparknzltd
Broadband: 0800 22 55 98
Mobile: 0800 800 163 | *123
General: 0800 800 123 | 123
Media enquiries: 0800 222 412


2889 posts

Uber Geek
+1 received by user: 380


  Reply # 1236104 11-Feb-2015 22:22
Send private message

Big thumbs up to the techies for getting it sorted so quick and working so late, takes me longer to figure out why mums laptop can't connect to the home WiFi :P

Great stuff.




Bachelor of Computing Systems (2015)

 

--

 

Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 


5272 posts

Uber Geek
+1 received by user: 2287

Trusted
Lifetime subscriber

  Reply # 1236111 11-Feb-2015 22:28
Send private message

Master Filter has been installed!





Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


2281 posts

Uber Geek
+1 received by user: 370

Trusted
Subscriber

  Reply # 1236112 11-Feb-2015 22:29
Send private message

I can see Vodafone dusting off their 'reliable network' ads tomorrow. I was only mildly affected, my S5 was happy again as soon as I re registered it to the network manually, however several people I work with were having issues all evening.

Wonder if Spark still only have two mobile gateways or whatever you call them throughout the country vs Vodafone's 6?

4031 posts

Uber Geek
+1 received by user: 867


  Reply # 1236120 11-Feb-2015 22:41
Send private message

l43a2: thank god mobile is a best effort service eh...

Saw this story as well:

http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=11400371

"Thanks for the update but this is impacting business," IT professional James Gander wrote on Twitter. "Please contact me to arrange refund/credit."
Yeah, good luck with that.

22 posts

Geek
+1 received by user: 3


  Reply # 1236163 11-Feb-2015 23:03
Send private message

Will be interesting to see if they blame users downloading pictures of naked celebs for this outage as well......I seem to remember the last one was cause by all those pubesent teens wanting to see J Law nude was the 'cause' of the last outage.

1 | 2 | 3 | 4 | 5
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.