Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




921 posts

Ultimate Geek
+1 received by user: 32


Topic # 165704 18-Feb-2015 00:17
Send private message

What the heck is happening with Spark. I cannot do anything online with them. There is a message when you go to the mobile section that says Spark are upgrading and you cannot do anything. Only trouble is that the message was dated Saturday and stated it should be all over by Sunday. Its now Wednesday and still cannot access. That seems an awful long time for an upgrade. Bet their change control did not allow for an extra three days or has something else gone wrong and they haven't bothered to tell us.
Not good enough




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


Create new topic
297 posts

Ultimate Geek
+1 received by user: 160

Trusted

  Reply # 1241245 18-Feb-2015 08:12
Send private message

Have you contacted them about it?




Lannah - find me on twitter.




921 posts

Ultimate Geek
+1 received by user: 32


  Reply # 1241247 18-Feb-2015 08:17
Send private message

Nope at midnight it seeded a bit pointless. It says on they web page that they are upgrading. I think it's their problem to fix and if they don't know about it maybe they should read geekzone. Pretty sloppy service actually




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


 
 
 
 


31 posts

Geek
+1 received by user: 43

Trusted
Spark NZ

  Reply # 1241251 18-Feb-2015 08:21
2 people support this post
Send private message

Hi Ronw,

The upgrade actually finished a few hours ahead of schedule, all done and dusted on Sunday morning at about 10am.All the messages about the upgrade were taken down at that time too.

You're likely to have an issue that is unrelated - if you want to contact us via one of the numbers or links in our signature we can help. 

Thanks! ^Sam




We are Spark. We're about delivering what our customers want: Mobility, data, music, internet TV, cloud services, and much more.

Web: spark.co.nz | sparknz.co.nz
Facebook: fb.com/spark4nz
Twitter: @sparknz | @sparknzltd
Broadband: 0800 22 55 98
Mobile: 0800 800 163 | *123
General: 0800 800 123 | 123
Media enquiries: 0800 222 412


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.