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12 posts

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# 170915 30-Mar-2015 20:19
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I have just had confirmation from Technical Support at Spark that they are blocking downloads from MediaFire.

I discovered this after a day of thinking it was a problem with my PC and trying to fix it. I realised the problem was not specific to my PC when I tried it on several other PCs and had the same problem. I then tried it at a friends house on Vodafone and the file downloaded fine.

I then tried using a proxy and was successful in downloading the file so this led me to believe that Spark were the cause. Spark Tech support were reluctant to admit it but eventually did stating that the MediaFire downloads are being blocked for security reasons, the file I am trying to download is content I created myself and is of no security risk at all and violates no copy write laws but that doesn't seem to matter to Spark as they have taken the blanket approach of blocking all downloads from Mediafire.

If you would like to test this here is a link to a txt file I have uploaded just with the word "test" written in it. If you are on Spark please let me know if you are able to download it successfully.

I will be changing ISP as soon as my contact expires.


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  # 1273877 31-Mar-2015 06:24
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I'll put money on it being the Transparent Proxies. Does it happen over HTTPS??

Ring up the help desk and ask them to put you on a static ip that bypasses the proxies and see if that fixes it.

There have been threads on here in the past where the same site will and won't load depending on your source IP and both IPs were going via the proxy.





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  # 1273879 31-Mar-2015 07:04
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I am just on a bulk standard 30/10 UFB plan where I am staying at the moment, unlimited, going through the Proxy, no static IP with a Pace V5542 Gateway.

As BarTender says above it'll be the transparent proxy more than likely - it is just strange that others are not getting this sort of behavior. Go across to Here and in additional notes put "Please put me on the Transparent Proxy bypass" and they'll take care of it.




 
 
 
 




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  # 1274067 31-Mar-2015 10:28
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Ok that worked, changing to a static IP has fixed the issue.

Thank you very much to everybody involved with helping me, I really appreciate it.

A Moderator can close this thread now, thanks

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