4 days after install;
Phone (through ONT/Fibre) is still not functioning correctly (rings out but wont receive) - have asked is it the phone - but no one seems to be able to tell me??
Speeds have been on average 50-70 down / 20 up (wired conncetion to Spark 659b and spark site) - disappointing tbh
Hours on phone (mostly on hold and via the Phillippenes) - and still no better off understanding what is wrong / or eta for fix (short of my fibre connextion has not yet been finalised - how long does it take??)
My feeling is they underestimated the response to the plans and are not resourced to respond - has soured what should have been a great experience