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252 posts

Ultimate Geek
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# 173282 18-May-2015 09:25
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The thought of trying to get this through to the people who might actually be interested in this via normal support methods gave me the shivers, so I thought I'd mention it here first hoping it gets picked up and passed on.

Recently switched to Fibre Landline, works great.

Only minor issue is that it appears that the CLID is presenting numbers with too many leading zero's. For example calls coming from a local landline come in with 009 xxx xxxx and mobile (2D) comes in as 00022 xxx xxxx.

It's not a biggie, just means my phones often don't match the CLID to an address book entry.

Thought it was worth mentioning since this is a new service and there may be the opportunity to adjust this.

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27790 posts

Uber Geek
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Biddle Corp
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  # 1307002 18-May-2015 10:37
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What sort of phone are you using and does it have an "enable 0" option enabled in the menu?

A 0 is not sent as part of the CID on an analogue line in NZ because it it's an access code, and not part of the phone number. It's the job of the phone to add the 0 (and it's required to get a telepermit).

I'd be surprised if Spark hadn't replicated this with their VoIP setup, but if they are sending the 0 most phones have the ability to not add a 0.

461 posts

Ultimate Geek
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  # 1307065 18-May-2015 11:10
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I've recently found and disabled this setting on my Uniden set too.  For me the caller ID still worked correctly, but adding a new caller to the phone book would require retyping the number to get rid of the preceding 0.
Menu - Global Setup - Insert 0 - Off is where mine was.


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