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Doesn't know what he doin
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Topic # 179198 31-Aug-2015 01:37
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Hi all, 

We've recently started getting our usage metered (we have 2 TiVos and have been on the 150GB plan with spark for years so haven't ever worried about data as it was always unlimited), and we're about to hit our cap half way through the month. 

We were looking at moving to the unlimited plan but we've had experience with the last time or 2 spark tried to do unlimited, and it was less than ideal. The lovely team on their online chat said they don't shape traffic, but I've learnt to take their answers with a bit of caution. 

Can anyone confirm this is the case before we make the switch? Moving ISPs isn't an option either.
And also, do we get a static IP still included in the charges?

Cheers!
Sam. 




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Sam, Auckland 


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  Reply # 1376771 31-Aug-2015 01:44
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The answer is no - this has been asked many times and answered many times before.




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Doesn't know what he doin
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  Reply # 1376772 31-Aug-2015 01:46
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kawaii: The answer is no - this has been asked many times and answered many times before.


Well the same thing happened last time many years back, everyone said it wasn't but it eventually was. I'd rather not deal with that and it doesn't hurt to ask.




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Sam, Auckland 


 
 
 
 


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  Reply # 1376776 31-Aug-2015 05:43
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This was answered as recently as April, in this sticky thread: http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=171109

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  Reply # 1376779 31-Aug-2015 06:02
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i believe a static IP is $10 per month on non qualifying plans

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  Reply # 1376819 31-Aug-2015 08:53
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Spark unlimited is fine. No performance issues for the people I know that are on it. All able to max their connections out pretty much any time of the day except for wifi in the evening which is where the real choking happens in urban areas.




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  Reply # 1377955 1-Sep-2015 22:29
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looks like spark has started throttling DCC transfers (IRC)

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  Reply # 1377956 1-Sep-2015 22:31
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enfield: looks like spark has started throttling DCC transfers (IRC)


I highly encourage you to visit the following link

http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=171109

and come back and report what you find there.

Cheers - N


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  Reply # 1377962 1-Sep-2015 22:37
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The Spark techs have stated (many, many times) that there is no throttling, shaping, or any other traffic management on unlimited plans.

I imagine they are sick to death of repeating I over and over again, which is probably why they haven't chimed in here.

Edit: Chimed in after all.




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  Reply # 1378020 2-Sep-2015 08:06
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enfield: looks like spark has started throttling DCC transfers (IRC)


Doesn't look like it to me.




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  Reply # 1378060 2-Sep-2015 09:32
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i like how people seem to default to they must be shaping because my speeds are crap.

could be 10's of other things causing the issues. some of them the user can control, most are outside of your or even sparks control.

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  Reply # 1378062 2-Sep-2015 09:35
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Jase2985: i believe a static IP is $10 per month on non qualifying plans


$15 incl GST

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  Reply # 1378070 2-Sep-2015 09:43
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tdgeek:
Jase2985: i believe a static IP is $10 per month on non qualifying plans


$15 incl GST


:)

and which plans come with them?

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  Reply # 1378073 2-Sep-2015 09:45
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Jase2985:
tdgeek:
Jase2985: i believe a static IP is $10 per month on non qualifying plans


$15 incl GST


:)

and which plans come with them?





Try checking the Spark web site or try the online chat feature on their web page








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  Reply # 1378077 2-Sep-2015 09:50
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Jase2985:
tdgeek:
Jase2985: i believe a static IP is $10 per month on non qualifying plans


$15 incl GST


:)

and which plans come with them?


No plans come with them. They are an option.

All current Residential plans are chargeable. Some grandfathered plans were free, and still are if the user is still on them.
Business plans (except the base Biz Basics 10GB and 30GB) are free

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  Reply # 1378093 2-Sep-2015 10:18
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http://www.spark.co.nz/help/internet-data/webservices/what-is-a-static-ip-and-how-do-i-get-one/

reason i asked it the reading of that suggests that there are still plans that come with them

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