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147 posts

Master Geek


# 180548 13-Sep-2015 15:28
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Just wondering if others are having issues with spark internet at the moment? I'm in Tauranga and the fibre connection isn't working. According to the router page the fibre is connected, but the status says "connecting" for a while followed by "disconnected".

I have tried calling Spark, I'm expecting a call back in "over an hour", which is quite useless.

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72 posts

Master Geek

  # 1386665 13-Sep-2015 15:41
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Not just Spark, i'm with Vodafone in Tauranga and also lost connection - internet, phone and TV

Perils of no redundancy when getting all services over fibre

331 posts

Ultimate Geek


  # 1386668 13-Sep-2015 16:02
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I'm aware there could be a Chorus failure at the Cameron Road exchange. Possibly major. No eta for restoration at this stage.


147 posts

Master Geek


  # 1386671 13-Sep-2015 16:10
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Thanks. There's now a message on the Spark website about an outage in Tauranga. That's good in the sense that it's not just me, so I don't have to try and deal with tech support!


72 posts

Master Geek

  # 1386692 13-Sep-2015 16:30
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And now vodafone website saying the same, restricted to Tauranga - 1,500 affected apparently

2817 posts

Uber Geek

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  # 1386810 13-Sep-2015 18:58
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Post in NZNOG at 4:44pm said it was back up... looking better for everyone now?

147 posts

Master Geek


  # 1386811 13-Sep-2015 18:59
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Yes all working now.

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