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Wannabe Geek


Topic # 180569 14-Sep-2015 08:07
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Higher pings than normal For last couple of days. Can anyone tell me if there something wrong with this picture tokyo to hong kong then back to tokyo? is that the problem or new york? any ideas on how to go about getting this fixed .Thx in advance
Ping is normally 270ms not 440ms




C:\Users\>ping manager.rackservice.org

Pinging manager.rackservice.org [91.121.101.155] with 32 bytes of data:
Reply from 91.121.101.155: bytes=32 time=445ms TTL=113
Reply from 91.121.101.155: bytes=32 time=439ms TTL=113
Reply from 91.121.101.155: bytes=32 time=439ms TTL=113
Reply from 91.121.101.155: bytes=32 time=444ms TTL=113

Ping statistics for 91.121.101.155:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 439ms, Maximum = 445ms, Average = 441ms

C:\Users\>tracert manager.rackservice.org

Tracing route to manager.rackservice.org [91.121.101.155]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms dsldevice.lan [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 21 ms 21 ms 21 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5
]
5 23 ms 21 ms 22 ms ae5-2.akbr7.global-gateway.net.nz [210.55.202.21
3]
6 46 ms 45 ms 45 ms xe0-0-1.sgbr3.global-gateway.net.nz [202.50.232.
110]
7 46 ms 45 ms 45 ms ae2-10.sgbr4.global-gateway.net.nz [202.50.232.2
46]
8 45 ms 45 ms 46 ms ae-3.a04.sydnau03.au.ra.gin.ntt.net [103.13.80.1
25]
9 46 ms 45 ms 44 ms ae-3.r05.sydnau01.au.bb.gin.ntt.net [202.68.64.1
24]
10 158 ms 157 ms 157 ms ae-8.r20.tokyjp05.jp.bb.gin.ntt.net [129.250.3.7
6]
11 158 ms 158 ms 158 ms ae-3.r30.tokyjp05.jp.bb.gin.ntt.net [129.250.7.7
0]
12 162 ms 157 ms 158 ms ae-19.r25.tokyjp05.jp.bb.gin.ntt.net [129.250.6.
213]
13 207 ms 213 ms 209 ms ae-8.r22.tkokhk01.hk.bb.gin.ntt.net [129.250.2.1
21]
14 210 ms 210 ms 209 ms ae-8.r00.tkokhk01.hk.bb.gin.ntt.net [129.250.5.8
3]
15 255 ms 260 ms 255 ms ix-24-0.tcore1.HK2-Hong-Kong.as6453.net [180.87.
112.153]
16 364 ms 358 ms 363 ms if-3-2.tcore1.TV2-Tokyo.as6453.net [180.87.112.6
]
17 * * * Request timed out.
18 364 ms 367 ms 362 ms if-2-2.tcore1.PDI-Palo-Alto.as6453.net [66.198.1
27.1]
19 361 ms 366 ms 360 ms if-1-2.tcore1.NYY-New-York.as6453.net [66.198.12
7.6]
20 341 ms 344 ms 336 ms if-3-2.thar1.NJY-Newark.as6453.net [66.198.70.21
]
21 360 ms 355 ms 356 ms nwk-5-a9.nj.us [192.99.146.48]
22 406 ms 400 ms 406 ms ldn-5-a9.uk.eu [198.27.73.10]
23 416 ms 409 ms 418 ms rbx-g2-a9.fr.eu [91.121.128.88]
24 428 ms 430 ms 434 ms rbx1-3a-a9.fr.eu [37.187.231.66]
25 441 ms 446 ms 444 ms ns354169.ip-91-121-101.eu [91.121.101.155]

Trace complete.




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+1 received by user: 1


  Reply # 1387073 14-Sep-2015 10:57
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A lot of routes through Japan are not very well optimized. Certain IP ranges are potentially problematic/deprioritized, I have similar problems with the Square Enix servers in Japan, where certain IP ranges gain an extra 100-150ms. They can't do much about it, since the hops that are having the issue are past global gateway. Other than that, it could just be temporary problems with peering partners, so you might need to wait it out until they are fixed.

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