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Topic # 180679 17-Sep-2015 18:21
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Hi

Just got ADSL installed however it keeps disconnecting when I make a phone call, receive a phone call or end a phone call.  I have a filter (the double thing where the modem and phone is hooked up) but do I need one on the phone upstairs? Here is the connection status:





Past experience means I'll probably need to get interleaved enabled on the line but I just want to double check some things first.




Laptop: Surface Book 2 (Intel i7, 8GB RAM, 265GB SSD)

 

Desktop: 

 

Smartphone: Samsung Galaxy S8 Plus

 

Additional devices: Xbox One S 'Minecraft Special Edition', Ubiquiti USG, Ubiquiti UniFI AP AC HD

 


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  Reply # 1389233 17-Sep-2015 18:25
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every phone should have a line filter

or better yet get a master filter installed



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  Reply # 1389236 17-Sep-2015 18:38
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Jase2985: every phone should have a line filter

or better yet get a master filter installed


All good - I'll grab the extra one from home; noticed that it only occurred on the upstairs phone but the downstairs phone with the filter there are problems.

Edit: Found an old d-link filter and attached it up to the phone. No disconnections so far so fingers crossed.




Laptop: Surface Book 2 (Intel i7, 8GB RAM, 265GB SSD)

 

Desktop: 

 

Smartphone: Samsung Galaxy S8 Plus

 

Additional devices: Xbox One S 'Minecraft Special Edition', Ubiquiti USG, Ubiquiti UniFI AP AC HD

 


 
 
 
 


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  Reply # 1389272 17-Sep-2015 20:02
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I would get a Master Filter installed.

If you live in the Auckland area CoffeeBaron will see you right.





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  Reply # 1389377 17-Sep-2015 23:27
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kawaii lives in Wellington (from memory), so probably a little far to travel.

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