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699 posts

Ultimate Geek
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Topic # 183794 30-Oct-2015 11:17
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Hi Guys,

I'm after a bit of an explanation as to why my IP address changes daily? My knowledge is limited but as I understand Spark assign me an IP and it changes when they need it to. I don't mind it changing, but every day seems quite excessive and it has only started to occur since I moved to Spark approx 12 months ago. Is it normal for an IP to change it so frequently?

Thanks

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Ultimate Geek
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Spark NZ

  Reply # 1416868 30-Oct-2015 11:21
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Not normal.  Can you please PM me your details and I will look into it for you.




My views are my own, and may not necessarily represent those of my employer.



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Ultimate Geek
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  Reply # 1416869 30-Oct-2015 11:27
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Have found this thread - http://www.geekzone.co.nz/forums.asp?forumid=158&topicid=154522 

Hmm I just read about the master filter... It's a newish house and I'm not sure the person installing the cabling (I ran the cables myself but had someone do the terminating) would have put anything like that in. From what I recall the Chorus guy hooked up what he had too and the phone line literally runs into the back of the modem... I think they missed out this piece of kit and this could be causing the issues I'm experiencing or at least certainly not helping... What's the easiest way to confirm this?

 
 
 
 


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  Reply # 1416870 30-Oct-2015 11:28
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My Spark IP on VDSL changes about once / month. 

Occasionally, it changes more frequently, but that hasn't happened for a while now. 

I should have fibre installed soon. Will be interested to see how that network is managed. 




____________________________________________________
I'm on a high fibre diet. 

 

High fibre diet


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  Reply # 1416873 30-Oct-2015 11:30
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If your DSL sync drops you will more than likely get a new IP when it reconnects.

If you have something such as an alarm that dials out overnight and don't have a master filter then you'll see exactly the issue you're experiencing.





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Ultimate Geek
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  Reply # 1416876 30-Oct-2015 11:32
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No Alarm installed, not a fiber connection. I just sent a PM to cbrpilot to see if there is anything else at play.

Thanks for the replies.

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Ultimate Geek
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Spark NZ

  Reply # 1416940 30-Oct-2015 12:23
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I can see the problem.  Just a matter of sorting it.
Done.
Looks like Chorus cabinetised you a while back and no-one bothered to tell us about it.
Let me know if you have an issue now.




My views are my own, and may not necessarily represent those of my employer.

jmh

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Ultimate Geek
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  Reply # 1416953 30-Oct-2015 12:49
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Lucky you, mine changes every 5-6 minutes with Flip.  That's why I'm leaving.



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Ultimate Geek
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  Reply # 1416992 30-Oct-2015 13:29
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cbrpilot: I can see the problem.  Just a matter of sorting it.
Done.
Looks like Chorus cabinetised you a while back and no-one bothered to tell us about it.
Let me know if you have an issue now.


Sorry just sent you another pm asking what you did to fix it. Thank you so much for your speedy reply and too all the others who offered suggestions. Wish I'd got around to sorting this sooner!

I fix stuff!
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  Reply # 1417029 30-Oct-2015 14:12
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jmh: Lucky you, mine changes every 5-6 minutes with Flip.  That's why I'm leaving.


FLIP uses Carrier Grade NAT, so the external IP is on a router in the FLIP network, not assigned to your modem.



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Master Geek
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  Reply # 1417517 31-Oct-2015 07:46
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I was about to create a new post about this very issue, as I am now having the same issue of the IP changing during the day/night. I had this when I first moved to Spark UFB, but it was fixed by one of the Spark employees here on the forum (much appreciated). But in the last few days to a week, it has now started again, lost the network connection in the middle of watching Netflix last night, and have to come back to the comp and reset it in Unotelly. 

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  Reply # 1417545 31-Oct-2015 09:39
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Excluding fault issues, Sparks dynamic IP addresses are fully dynamic, when there is a drop of the connection, it will change. xDSL or fibre, same applies. 

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Spark NZ

  Reply # 1417564 31-Oct-2015 10:11
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PM me your details Davoid and I can take a look.





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  Reply # 1418278 1-Nov-2015 19:51
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Mine's just started doing this as well. We have a new cabinet up the road could that be the cause ? 

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  Reply # 1418306 1-Nov-2015 20:21
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martyyn: Mine's just started doing this as well. We have a new cabinet up the road could that be the cause ? 


CBR seems to not be around, GSX here!  PM me and I can pass it on to CBR and have a look myself in the morning

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Ultimate Geek
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  Reply # 1418329 1-Nov-2015 20:28
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Apparently Spark reset the PPP connection of subscribers who are 'not fully provisioned' every 4 hours or something like that.

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