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6985 posts

Uber Geek
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  Reply # 1439996 3-Dec-2015 16:26
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what device are you using for ADSL?



56 posts

Master Geek
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  Reply # 1440008 3-Dec-2015 16:53
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Draytek Vigor 120 and a WNR2000v2 router, so no help there unfortunately.

 
 
 
 




56 posts

Master Geek
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  Reply # 1442247 7-Dec-2015 18:28
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Received router today, plug and play and working 100% with my existing infrastructure.

So really my order was very, very fast compared with some.

 

  • 23 October: Order placed
  • 16 November: Scoping visit
  • 24 November: Outside install
  • 3 December: Inside install
  • 7 December: Received router, all finished.

2 posts

Wannabe Geek


  Reply # 1450191 14-Dec-2015 15:14
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I am still waiting for Spark to submit an "Intact" UFB order thru to Chorus. Unfortunately the CSR's kept making mistakes with my order and put thru a DSL order instead of an Intact UFB order since i already have Fibre installed but no ISP to connect to. This was supposed to have been done on Friday, then when i called yesterday it still wasn't and the order was being edited / submitted to Chorus. Chorus have yet to receive any information / request from Spark and so they can't do anything.

Trying to get hold of the Fibre flight team but thats a 4 hour wait time!! If they (Spark) had submitted my UFB Intact order on Friday i could have been up and running with Fibre instead of waiting for DSL to be connected / installed.

How long does it take for Spark to submit an order thru to Chorus?

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