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390 posts

Ultimate Geek
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Topic # 185261 16-Nov-2015 12:01
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Spark has released a new higher speed Fibre plan called 'Ultra Fibre 200 Plus'

Offering 200/200 speeds

http://www.spark.co.nz/shop/internet/plans-and-pricing/

Click to see full size

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  Reply # 1428793 16-Nov-2015 12:01
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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Ultimate Geek
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  Reply # 1428844 16-Nov-2015 12:39
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Tempting although I don't really use that much for uploading. Good to have for the future though. 

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Master Geek
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  Reply # 1428846 16-Nov-2015 12:41
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Damn....that's tempting.

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Geek
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  Reply # 1434649 25-Nov-2015 17:13
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Anyone jumped on this yet and able to provide any screenshots of speedtest results or detail what their experience has been like with it?

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  Reply # 1434654 25-Nov-2015 17:31
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Too late really. People I know who wanted this just moved to bigpipe.




Richard rich.ms

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Ultimate Geek
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  Reply # 1434656 25-Nov-2015 17:44
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Extra 30 bucks not really worth it

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Master Geek
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  Reply # 1434667 25-Nov-2015 17:50
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benokobi: Extra 30 bucks not really worth it


Extra $20 isn't it? Assuming you're comparing to their 200/20 plans

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Ultimate Geek
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  Reply # 1434668 25-Nov-2015 17:52
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staticnz:
benokobi: Extra 30 bucks not really worth it


Extra $20 isn't it? Assuming you're comparing to their 200/20 plans


Oops. Yeah was comparing naked to the 200/200 landline plan. Might consider it now as everything is becoming more cloud focused these days. 

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Master Geek
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  Reply # 1434669 25-Nov-2015 17:54
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benokobi:
staticnz:
benokobi: Extra 30 bucks not really worth it


Extra $20 isn't it? Assuming you're comparing to their 200/20 plans


Oops. Yeah was comparing naked to the 200/200 landline plan. Might consider it now as everything is becoming more cloud focused these days. 


Yeah its pretty tempting for cloud backups etc.. I had 200/200 when I lived in Singapore - it was awesome and only $40/month surprised



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Ultimate Geek
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  Reply # 1434837 25-Nov-2015 21:27
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Have submitted the request to change, still waiting for it to be activated. Will post stats once live.

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Ultimate Geek
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Reply # 1435270 26-Nov-2015 15:05
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I moved to it over a month ago however I am still only getting 100/100 but being billed for 200/200. Called the faults team and they say both Ultra Fasts Fibre system and spark indicating I am on 200/200 but their speed test to spark.co.nz/speedtest shows nothing different than what i was getting on 100/100
Any ideas

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  Reply # 1435323 26-Nov-2015 15:52
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Ultimate Geek
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  Reply # 1435347 26-Nov-2015 16:27
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n00dy: I moved to it over a month ago however I am still only getting 100/100 but being billed for 200/200. Called the faults team and they say both Ultra Fasts Fibre system and spark indicating I am on 200/200 but their speed test to spark.co.nz/speedtest shows nothing different than what i was getting on 100/100
Any ideas


PM me and I will take a look and see what I can see.




My views are my own, and may not necessarily represent those of my employer.

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  Reply # 1435348 26-Nov-2015 16:28
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n00dy: I moved to it over a month ago however I am still only getting 100/100 but being billed for 200/200. Called the faults team and they say both Ultra Fasts Fibre system and spark indicating I am on 200/200 but their speed test to spark.co.nz/speedtest shows nothing different than what i was getting on 100/100
Any ideas


Do you definitely have a Gigabit router and a PC plugged in via Ethernet that's negotiating at 1Gbps?



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Geek
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  Reply # 1435397 26-Nov-2015 17:13
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sbiddle:
n00dy: I moved to it over a month ago however I am still only getting 100/100 but being billed for 200/200. Called the faults team and they say both Ultra Fasts Fibre system and spark indicating I am on 200/200 but their speed test to spark.co.nz/speedtest shows nothing different than what i was getting on 100/100
Any ideas


Do you definitely have a Gigabit router and a PC plugged in via Ethernet that's negotiating at 1Gbps?


That was my first thought too - I have a pretty long (and old, and generally dodgy) ethernet cable between my Router and PC, and need to watch the sync as it fairly regularly renegotiates back to 100mbps rather than 1Gbps.

re: Firefuze: Can't wait to see what you get. :) I'm not anticipating any issues really, I'm on 200/20 at the moment and get pretty dang close to as advertised - but still curious to see if the upload follows suit at 200/200.

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