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364 posts

Ultimate Geek
+1 received by user: 15


  Reply # 1435410 26-Nov-2015 17:43
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firefuze: Spark has released a new higher speed Fibre plan called 'Ultra Fibre 200 Plus'

Offering 200/200 speeds

http://www.spark.co.nz/shop/internet/plans-and-pricing/

Click to see full size


Trying to change from 200/20 to 200 /200 now on line but just going around in circles




mxpress

7001 posts

Uber Geek
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  Reply # 1435411 26-Nov-2015 17:45
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use online chat?

 
 
 
 


473 posts

Ultimate Geek
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  Reply # 1435953 27-Nov-2015 11:56
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Great Spotting, thought my dreytek vigor 2912n was gigabit but only 100, then it plugs into a swtich HP procurve 1410-24 again its 100 however I had that daisy chained to a HP ProCurve 1410-24G that is gigbit so some changes and its has jumped up, I will now have to review what modem router I will get to upgrade the whole system. My end result will be a gigbit modem/router going into the gigbit switch which then goes into the 100mb switch. Devices that are gigbit will plug into the procurve 1410-24g and the 100Mb will go to the other switch. Thanks for the nelp

38 posts

Geek


  Reply # 1437875 30-Nov-2015 14:29
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mxpress:
firefuze: Spark has released a new higher speed Fibre plan called 'Ultra Fibre 200 Plus'

Offering 200/200 speeds

http://www.spark.co.nz/shop/internet/plans-and-pricing/

Click to see full size


Trying to change from 200/20 to 200 /200 now on line but just going around in circles


I'm in the same boat, used fb chat to give them permission to upgrade, but still no speed change a week later...

137 posts

Master Geek
+1 received by user: 29


  Reply # 1448642 11-Dec-2015 11:21
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anyone get this working? :) Man i wish I could get Fibre



363 posts

Ultimate Geek
+1 received by user: 45


  Reply # 1449376 12-Dec-2015 20:32
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staticnz: anyone get this working? :) Man i wish I could get Fibre

 

 

 

Coming up a month, still waiting here to move from 100/20. Issue with provisioning system not allowing a change request to go through. ;(

638 posts

Ultimate Geek
+1 received by user: 166

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Spark NZ

  Reply # 1449422 12-Dec-2015 22:34
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firefuze, can you please PM me your details.  That is way too long to wait for a plan change.  
Really sorry about that.
I will do what I can to get this all sorted for you (if it hasn't been already by Monday).  Apologies once again.




My views are my own, and may not necessarily represent those of my employer.



363 posts

Ultimate Geek
+1 received by user: 45


  Reply # 1474525 19-Jan-2016 12:46
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Well it took 2 months and 3 days but I have finally been upgraded from 100/20 to 200/200


380 posts

Ultimate Geek
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  Reply # 1474556 19-Jan-2016 13:02
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Is it just me, or is a 32ms ping time to an Auckland-based server stupidly high??

881 posts

Ultimate Geek
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  Reply # 1474568 19-Jan-2016 13:07
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6FIEND: Is it just me, or is a 32ms ping time to an Auckland-based server stupidly high??
Assuming that hey are near Auckland as it says, then yes, it is stupidly high. I get 12ms from Wellington to the Spark server in Auckland. But, as shown by my Signature, they may well not be in the land of Auck.







363 posts

Ultimate Geek
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  Reply # 1474705 19-Jan-2016 15:07
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I'm in Hamilton. Seems to be related to my laptop, doing the same speed test from my iPhone gives me a 5ms ping and same speeds

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