Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


84 posts

Master Geek
+1 received by user: 1


  Reply # 1468151 12-Jan-2016 07:48
Send private message

Thanks for your assistance Now all I have to do is get them to fix my bill which I have now been charged twice for my Fibre account.
Its raining like hell at my place
Cheers



84 posts

Master Geek
+1 received by user: 1


  Reply # 1468174 12-Jan-2016 08:43
Send private message

Finally Upgraded Thanks

880 posts

Ultimate Geek
+1 received by user: 774

Trusted
Chorus

  Reply # 1468187 12-Jan-2016 08:50
Send private message

simplestuff: Thanks for your assistance Now all I have to do is get them to fix my bill which I have now been charged twice for my Fibre account.
Its raining like hell at my place
Cheers


I think you will find that your January bill shows pro-rata charging for the new fibre connection for both December and January. If you look at the two charges for "Unlimited Data with Landline - Fibre30" you will see one charge is for 05/12 to 31/12 and the other is for 01/01 to 31/01. This is normal for the first bill after a new service is connected as you are billed in advance.

Obviously now that you have changed speed to 100/20 as of today, your February bill will show a credit for 30/10 service from today to 31/01, and then a new charge for 100/20 from today to 31/01, plus the following month in advance.

Your March bill should then show the normal monthly charge for 100/20 going forward. I hope that makes sense.




The views expressed by me are not necessarily those of my employer Chorus NZ Ltd




84 posts

Master Geek
+1 received by user: 1


  Reply # 1468272 12-Jan-2016 10:22
Send private message

Got It
Cheers

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.