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wanghou168
453 posts

Ultimate Geek


  #1586635 5-Jul-2016 19:27
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I downloaded the App, logged in ok. 

 

But I am getting the "Not set up as a Bigpipe customer" error in the mode selector page. 





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DarkLord
23 posts

Geek

BigPipe

  #1586670 5-Jul-2016 20:05
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wanghou168:

I downloaded the App, logged in ok. 


But I am getting the "Not set up as a Bigpipe customer" error in the mode selector page. 



Hi there,

Could you please pm me your email address please?

Cheers,
Sarvajith

 
 
 
 


howdystranger
149 posts

Master Geek

Subscriber

  #1596387 21-Jul-2016 16:15
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Does anyone know if there's any precedent for this type of consumer traffic management tool in NZ or overseas? (I know it's possible to mess around with in-home routers to do it.)


DarkLord
23 posts

Geek

BigPipe

  #1596615 22-Jul-2016 07:34
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howdystranger:

 

Does anyone know if there's any precedent for this type of consumer traffic management tool in NZ or overseas? (I know it's possible to mess around with in-home routers to do it.)

 

 

Hi there,

 

We have investigated the market in NZ and overseas and we still haven't found another ISP that offers this feature to its customers. This is definitely a first in Australasia and maybe even in the world. Can't be 100% sure about that though :)

 

If anyone does know of another ISP that offers this please let me know!


Bibbidybob
16 posts

Geek


  #1608731 10-Aug-2016 16:21
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From what I can tell playing Rocket League on PS4 is classified as other. I know RL is important at BigPipe headquarters so it really should come up as gaming... Is this just a problem at my end somehow?


mAYH3M
135 posts

Master Geek


#1650589 13-Oct-2016 17:36
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Stopped working after a recent update.

Flickky
299 posts

Ultimate Geek

Trusted

  #1651497 15-Oct-2016 11:01
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mAYH3M: Stopped working after a recent update.


What specifically isn't working? Are you on Android or iOS? Have you contacted support? Assuming you've upgraded to the most recent update, but the more info you can provide the easier it's going to be to give you a helpful answer.





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