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75 posts

Master Geek
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Topic # 198840 25-Jul-2016 11:04
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I am a beginner with smart phones and have just purchased a Galaxy J2 and using Spark pre pay, is the data I purchase just for voice calling ?

 

I tried ( 3 times) to text a relative in the UK last evening using the international code 0044 and got the message “Failed” it was via my home WiFi and I have Mobile data switched off.  


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895 posts

Ultimate Geek
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  Reply # 1598080 25-Jul-2016 11:11
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Data (cellular, paid-for, or wifi) is used for web browsing, apps, etc.  Texting and voice calls are charged separately.  If you're not buying packs that contain minutes or texts, you will be charged separately per text.


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Ultimate Geek
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  Reply # 1598083 25-Jul-2016 11:15
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Save contacts with + not 00

 
 
 
 




75 posts

Master Geek
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  Reply # 1598130 25-Jul-2016 11:54
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Thanks deadly, I thought that was the case and I can make local voice calls.

 

Now cats...g,  the number saved in my phone book shows as 0044 prefix so do I just edit that and enter +44 in place of?


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Ultimate Geek
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  Reply # 1598133 25-Jul-2016 12:01
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Yes



75 posts

Master Geek
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  Reply # 1598143 25-Jul-2016 12:32
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Done that, still failed??


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Ultimate Geek
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  Reply # 1598147 25-Jul-2016 12:40
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Did you drop leading 0 after 44?

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Uber Geek
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  Reply # 1598197 25-Jul-2016 13:47
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Just a bit of information, why don't you install an app like Whatsapp or Viber and then you will be able to call and text your UK relative for free. Of course, they will need one of the apps on their phone too, so you could always ask them by email if they have either. 


Stu

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  Reply # 1598201 25-Jul-2016 13:54
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Have you successfully sent a text message to local numbers? Was the phone purchased from Spark? Are you absolutely sure you have the number correct? Which network are they on?





Keep calm, and carry on posting.

 

 

 

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131 posts

Master Geek
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  Reply # 1598203 25-Jul-2016 13:59
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To extend on deadlyllama's  earlier comment. 

 

  • Data is used for web browsing / apps
  • Calls/texts on the cellular network are charged seperately

However you can also send text messages and make phone calls over the internet using an app (WhatsApp, Viber, Skype etc).  In that case you would be using "data" rather than the cellular network to make the call / send the text message.  Using "data" is what makes apps like this so popular - because it is generally cheaper than the rates charged by your provider - particularly for overseas calls. And if you can use your home wifi - even better. 

 

However you would need to install the application (Viber / Whatsapp) on your phone and use that app to send the message / make the call rather than the "in built" call and messaging options on your phone. 

 

 




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Master Geek
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  Reply # 1598212 25-Jul-2016 14:18
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thecatsgoolies: Did you drop leading 0 after 44?

 

 

 

No I replaced 0044 with +44 the UK code 078 was left as is. I am wondering if I was given the correct number and I will try texting a local number. I can text local OK.


Stu

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  Reply # 1598214 25-Jul-2016 14:23
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Try +44 78 xxxxxxxx





Keep calm, and carry on posting.

 

 

 

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Ultimate Geek
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  Reply # 1598221 25-Jul-2016 14:27
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+447xxxxxxx the number format should be



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Master Geek
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  Reply # 1598227 25-Jul-2016 14:32
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thecatsgoolies: +447xxxxxxx the number format should be

 

 

 

Yep that did the trick, thank to all of you for your patience .. smile


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