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  Reply # 1602135 1-Aug-2016 12:10
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sbiddle:

 

surfisup1000: I cancelled all of my telecom and spark services but then xtra email address still works just fine.

So, maybe it is free now? Surely no one would pay for an email address these days.... I stopped using the xtra account mostly anyway... Just check once or twice a month in case an old colleague tries to contact me.

 

No it's not free. You were obviously lucky cancelling your account and either not facing this charge and the account not being cancelled.

 

 

I have a few clients who have been through this scenario over the years.  They've all changed ISP and all told by Telecom/Spark they would loose their @xtra.co.nz email address when they closed their accounts with an offer of the $20/month to keep it active.  However only a few did have that email service cut.  Others just continued passively using that mailbox.

 

That said I haven't had any clients move from Spark in recent months or had any casual follow up recently so Spark may have clamped down since.


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  Reply # 2135213 27-Nov-2018 12:53
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Resurrecting this post... Does anyone know the current status for hanging onto an @xtra.co.nz email while being with another ISP?

 
 
 
 


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  Reply # 2135233 27-Nov-2018 13:21
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$5.95 for mailbox plan




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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'That VDSL Cat'
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  Reply # 2135244 27-Nov-2018 13:44
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coffeebaron: $5.95 for mailbox plan


As above.
If your in this situation an email will be due your way at some stage..




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2135383 27-Nov-2018 16:52
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hio77:
coffeebaron: $5.95 for mailbox plan


As above.
If your in this situation an email will be due your way at some stage..

 

What about for someone who is about to leave Spark and wants to keep it. Do they have to phone? Or any otherway?

 

 





Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


'That VDSL Cat'
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  Reply # 2135388 27-Nov-2018 16:58
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coffeebaron:

 

hio77:
coffeebaron: $5.95 for mailbox plan


As above.
If your in this situation an email will be due your way at some stage..

 

What about for someone who is about to leave Spark and wants to keep it. Do they have to phone? Or any otherway?

 

 

 

 

If someone is looking to leave, this is a consideration to have to make.

 

I'll ask the question as I don't really have a baseline on expectations to comment on further.





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2141349 7-Dec-2018 22:24
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I assume it's not possible to close your Spark account and get a friend to create the same xtra email on their Spark connection for free(iirc upto 10 email @xtra emails can be made)?

 

 

 

I also assume Spark don't offer free email forwarding like other ISP's(actrix, orcon etc) since they don't run their own email service in-house but worth asking. 


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  Reply # 2141354 7-Dec-2018 22:59
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Email accounts can be transferred.

Forwarding does still cost for the inbox.
Pretty sure spark has never offered forward to your new provider as a service. Sure you could do it. But the terms always said you require an active service.




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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