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Topic # 204265 24-Sep-2016 10:47
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http://www.stuff.co.nz/business/opinion-analysis/84589655/Mike-O-Donnell-The-importance-of-walking-the-walk

 

I've muttered my views a few times on these forums, nice to know I'm not the only one who thinks Spark really has turned over a new leaf from the old Telecom days. I used to be a very harsh critic of Telecom, and genuinely considered them to be an evil institution. These days I'm happy to recommend Spark as an ISP to people when it suits their situation.

 

All too often we only berate companies for cocking it up, so I felt I should offer Spark a well done for ditching the old institutional evil ways, and becoming a responsive customer focused company.





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Glurp
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  Reply # 1639779 24-Sep-2016 11:38
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I absolutely endorse that. Telecom's greedy and monopolistic behaviour actually held things back here. Spark is like a breath of fresh air. A whole different company with a whole new culture. 

 

 





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  Reply # 1640486 26-Sep-2016 09:05
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Yes they have but I still think that Spark is a crap name for a telco..





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  Reply # 1640487 26-Sep-2016 09:10
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Spark has come a long way however it has a long way to go when dealing with them in enterprise.

Foot note ; Spark is a cool name.




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

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The great divide is the lies from both sides.

 

 


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  Reply # 1640497 26-Sep-2016 09:44
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old3eyes:

 

Yes they have but I still think that Spark is a crap name for a telco..

 

 

Not much worse than Orange, Cricket, Wind or Play, to name a few!


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  Reply # 1640511 26-Sep-2016 10:30
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I'd say my experience is about 40/60 in favour of Spark. They are still in a lot of my experience, the same old organization with a new name. There are some things which are better, I think they are trying hard to change, but I think it will be a while longer before the bad old culture is gone. 

 

 




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  Reply # 1640520 26-Sep-2016 10:37
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MikeB4: Spark has come a long way however it has a long way to go when dealing with them in enterprise.

Foot note ; Spark is a cool name.

 

Not me personally, but I work in IT infrastructure and my colleagues on the network side deal with them pretty extensively. Yeah they do grumble a bit about things, but we're talking inefficiency and stupidity rather than entrenched evil :-)





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