Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7
705 posts

Ultimate Geek
+1 received by user: 104


  Reply # 1680995 1-Dec-2016 23:59
Send private message

They had absolutely no idea how Im connected, don't have access to that system. Hopefully I can get my order in correctly tomorrow.


Mad Scientist
19625 posts

Uber Geek
+1 received by user: 2604

Trusted
Lifetime subscriber

  Reply # 1681004 2-Dec-2016 06:35
Send private message

benokobi:

 

Hi

 

Does anyone know how I can find out which of these I have I have currently.

 

One phone jackpoint 

 

Wiring Integration   I currently have fibre 200 and my one phone plugged into the wall.  

 

I thought if you're with Spark they would have done this when UFB was installed:

 

connect your ONT phone line to the main entry box (where it used to come from the road) of your phone line to use your existing house wiring.





Swype on iOS is detrimental to accurate typing. Apologies in advance.


 
 
 
 


705 posts

Ultimate Geek
+1 received by user: 104


  Reply # 1681016 2-Dec-2016 08:04
Send private message

joker97:

benokobi:


Hi


Does anyone know how I can find out which of these I have I have currently.


One phone jackpoint 


Wiring Integration   I currently have fibre 200 and my one phone plugged into the wall.  


I thought if you're with Spark they would have done this when UFB was installed:


connect your ONT phone line to the main entry box (where it used to come from the road) of your phone line to use your existing house wiring.



They've done this. But to order fibre max I need to select which one I want. And it doesn't tell me which.

705 posts

Ultimate Geek
+1 received by user: 104


  Reply # 1681033 2-Dec-2016 09:12
Send private message

Got it ordered

50 posts

Geek
+1 received by user: 2


  Reply # 1681064 2-Dec-2016 09:25
Send private message

Mspec:

 

Talkiet:

 

Mspec:

 

Erm so how do I upgrade to it (Already on Fibre 100) , There does not appear to be an upgrade path ??

 

 

There is a fault with the online upgrade thingy at the moment that looks like you need to sign up for a new contract or pay money and get a new modem.

 

This is _NOT_ the case in reality. The easiest way is to use the online chat. There's an urgent case opened to fix the issue but until then online chat.

 

There is one funny exception though... There may be some Fibre 100 customers that have a HG630b router, either because they upgraded from Fibre 30 to Fibre100, or due to ordering issues... While the 630b is fine for Fibre100, it's not gigabit capable so you will need an upgrade to the HG659b (or BYO favourite gig capable router).

 

Cheers - N

 

 

 

 

 

 

Thanks for the info , went through chat and request has been lodged , speed change in 7 - 10 days.

 

Do I need it no , do I want it yes laughing , Will the missus kill me when she see's the new bill coming in definitely.

 

 

 

 

lol... I also don't need it, but want it ....and my missus is just the same :)


413 posts

Ultimate Geek
+1 received by user: 91

Subscriber

  Reply # 1681075 2-Dec-2016 09:54
Send private message

I'm on the 200/200 plan and I've ordered MAX since it's the same price as I'm paying now. 


Mad Scientist
19625 posts

Uber Geek
+1 received by user: 2604

Trusted
Lifetime subscriber

  Reply # 1681077 2-Dec-2016 09:58
Send private message

MackinNZ:

 

I'm on the 200/200 plan and I've ordered MAX since it's the same price as I'm paying now. 

 

 

I see the 200/200 plan has had a price cut? or is it no longer 200/200





Swype on iOS is detrimental to accurate typing. Apologies in advance.


263 posts

Ultimate Geek
+1 received by user: 31


  Reply # 1681209 2-Dec-2016 11:57
Send private message

joker97:

 

MackinNZ:

 

I'm on the 200/200 plan and I've ordered MAX since it's the same price as I'm paying now. 

 

 

I see the 200/200 plan has had a price cut? or is it no longer 200/200

 

 

That's probably the 200/20 plan - Spark Internet Plans & Pricing - what I hadn't realised was that all "naked" plans are now unlimited data only.

 

 


Mad Scientist
19625 posts

Uber Geek
+1 received by user: 2604

Trusted
Lifetime subscriber

  Reply # 1681221 2-Dec-2016 12:13
Send private message

Otagolad:

 

joker97:

 

MackinNZ:

 

I'm on the 200/200 plan and I've ordered MAX since it's the same price as I'm paying now. 

 

 

I see the 200/200 plan has had a price cut? or is it no longer 200/200

 

 

That's probably the 200/20 plan - Spark Internet Plans & Pricing - what I hadn't realised was that all "naked" plans are now unlimited data only.

 

 

 

 

if you select add lineline there is a plan called ultra fast fibre 200 for $129.99 (along will all sorts of fine prints which I didn't try too hard to understand)

 

what upload speed is that? it doesn't say





Swype on iOS is detrimental to accurate typing. Apologies in advance.


263 posts

Ultimate Geek
+1 received by user: 31


  Reply # 1681243 2-Dec-2016 12:49
Send private message

joker97:

 

Otagolad:

 

joker97:

 

MackinNZ:

 

I'm on the 200/200 plan and I've ordered MAX since it's the same price as I'm paying now. 

 

 

I see the 200/200 plan has had a price cut? or is it no longer 200/200

 

 

That's probably the 200/20 plan - Spark Internet Plans & Pricing - what I hadn't realised was that all "naked" plans are now unlimited data only.

 

 

 

 

if you select add lineline there is a plan called ultra fast fibre 200 for $129.99 (along will all sorts of fine prints which I didn't try too hard to understand)

 

what upload speed is that? it doesn't say

 

 

 

 

It's the 200/20 plan - it's the naked plan $119.99 plus $10 for the landline.

 

 


3975 posts

Uber Geek
+1 received by user: 1326


  Reply # 1681273 2-Dec-2016 13:43
Send private message

If i want to order max (current with 2degrees) with the voip, can I use my fritzbox for both the internet and the voip? 

 

 




3877 posts

Uber Geek
+1 received by user: 2457

Trusted
Spark NZ

  Reply # 1681279 2-Dec-2016 13:48
Send private message

surfisup1000:

 

If i want to order max (current with 2degrees) with the voip, can I use my fritzbox for both the internet and the voip? 

 

 

Our voice over fibre service is configured to use the ONT ATA ports only.

 

 

 

Cheers - N


3975 posts

Uber Geek
+1 received by user: 1326


  Reply # 1681288 2-Dec-2016 14:02
Send private message

Talkiet:

 

surfisup1000:

 

If i want to order max (current with 2degrees) with the voip, can I use my fritzbox for both the internet and the voip? 

 

 

Our voice over fibre service is configured to use the ONT ATA ports only.

 

 

 

Cheers - N

 

 

Would I need a new ONT  then? UFF installed the ONT for us, in a pretty bad location if it needs to be used for pots too. Had I known that this might also be the phone point I probably would have requested a different spot. 

 

I suppose I could get one port going though. 




3877 posts

Uber Geek
+1 received by user: 2457

Trusted
Spark NZ

  Reply # 1681293 2-Dec-2016 14:10
Send private message

surfisup1000:

 

Talkiet:

 

surfisup1000:

 

If i want to order max (current with 2degrees) with the voip, can I use my fritzbox for both the internet and the voip? 

 

 

Our voice over fibre service is configured to use the ONT ATA ports only.

 

 

 

Cheers - N

 

 

Would I need a new ONT  then? UFF installed the ONT for us, in a pretty bad location if it needs to be used for pots too. Had I known that this might also be the phone point I probably would have requested a different spot. 

 

I suppose I could get one port going though. 

 

 

The ONT you have should support it. The other option is integrated wiring... I'm going to paste a note from our FAQ and apologise in advance for the last sentence (I don't know the cost)

 

"Integrated wiring isn’t as complicated as it sounds. It just means that your new fibre cable can be hooked up to all your existing phone jackpoints so you can keep using them. So if you have extra phones, medical alarms, a security system or services like Sky TV, it’s probably a good option for you. But it’s important to let us know you want integrated wiring when you order or it could cost you big dollars later."

 

I would imagine if your original install had just 2D VOIP then there's no chance it was setup - I presume there's nothing plugged into your ONT except a fibre, an ethernet cable and a power cable?

 

Cheers - N


3975 posts

Uber Geek
+1 received by user: 1326


  Reply # 1681349 2-Dec-2016 15:54
One person supports this post
Send private message

Talkiet:

 

I would imagine if your original install had just 2D VOIP then there's no chance it was setup - I presume there's nothing plugged into your ONT except a fibre, an ethernet cable and a power cable?

 

 

Correct, the fibre from the outside, and , an ethernet cable which plugs into an ethernet jack , which in turn connects to our central cabinet distribution hub.  

 

There are just the two ethernet jacks adjacent to the ONT, so one is for data as per now, and the other could be used for the phone. 

 

The ideal situation would be for the ONT to be in our central cabinet, but it wasn't possible under the free install option. 

 

 


1 | 2 | 3 | 4 | 5 | 6 | 7
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.