Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
1358 posts

Uber Geek
+1 received by user: 319


  # 1729378 3-Mar-2017 12:24
Send private message

"99.999% clean" sounds like marketing to me.

 

 

They are saying 1 in 100,000 messages received in your inbox will be "unclean" or spam, doesn't say anything about the false positive or the legit emails that are blocked.

677 posts

Ultimate Geek
+1 received by user: 119


  # 1729380 3-Mar-2017 12:26
Send private message

Talkiet:

 

Are you seriously saying you'd prefer to actually receive 100000 pieces of email to get the 1 that was miscategorised? If you are saying that, and you actually mean it, I reckon there's only 2 or 3 of you in the country, and you shouldn't be using any ISP email anyway.

 

Just think for a moment about the resource impacts on the provider of having to store maybe 30, 40 times as much as they currently do - and all the users having to download and store that much extra...

 

 

 

Sorry, it's entirely reasonable to filter spam in the provider, if not actually the only practical way to do it.

 

 

 

Cheers - N

 

 

Clint put it quite nicely above.

 

I am greatly concerned by the target they set, because I believe it is not achievable without discarding some legitimate mail, which can come at a great cost to a business. I feel they have the wrong ideals behind dealing with spam.

 

There are also further implications that this has on the industry as a whole considering the widespread use of Xtra mail.

 

 

 

 


 
 
 
 


677 posts

Ultimate Geek
+1 received by user: 119


  # 1729384 3-Mar-2017 12:35
Send private message

yitz: "99.999% clean" sounds like marketing to me. They are saying 1 in 100,000 messages received in your inbox will be "unclean" or spam, doesn't say anything about the false positive or the legit emails that are blocked.

 

By saying it is a guarantee they are making a legally binding statement that that they must meet otherwise they could face legal consequences. They have guarnateed that they will deliver less than 2 spam message per 100,000 messages.

 

In order to protect themselves they are motivated to implement overreaching spam filtering policies that will almost certainly result in false positives.

 

Their focus is on blocking all spam and not on ensuring legitimate email gets through.

 

 

 

 


3071 posts

Uber Geek
+1 received by user: 315

Subscriber

  # 1729414 3-Mar-2017 13:56
One person supports this post
Send private message

We used to use SMX for clients, for the spam filtering service, but have long since moved away due to the client not having any control over the filter.

 

You get no quarantine or anything so no way to check if legit emails are being blocked.

 

If you did find out that legit emails are being blocked then you had to somehow get that legit email and send to manually to SMX for them to investigate.

 

 

 

The system we use now our clients get a spam report, usually once a day but this can be increased if needed, and shows them a list of emails that have been blocked so they can see who they are from, subject line etc, and also preview the email online, and then if it is legit it can easily be released from quarantine and you can whitelist that sender so it doesn't happen again.

 

 


14808 posts

Uber Geek
+1 received by user: 2007


  # 1729434 3-Mar-2017 14:37
Send private message

CYaBro:

 

We used to use SMX for clients, for the spam filtering service, but have long since moved away due to the client not having any control over the filter.

 

You get no quarantine or anything so no way to check if legit emails are being blocked.

 

If you did find out that legit emails are being blocked then you had to somehow get that legit email and send to manually to SMX for them to investigate.

 

 

 

The system we use now our clients get a spam report, usually once a day but this can be increased if needed, and shows them a list of emails that have been blocked so they can see who they are from, subject line etc, and also preview the email online, and then if it is legit it can easily be released from quarantine and you can whitelist that sender so it doesn't happen again.

 

 

 

 

 

 

Wouldn't it be better if they just had an interface they could log into to check the spam folder, so they can then approve incorrectly assigned spam emails? Getting an emailed spam report sounds like they have to do two different processes, if they find a legitimate email in the spam folder.


3071 posts

Uber Geek
+1 received by user: 315

Subscriber

  # 1729477 3-Mar-2017 15:29
Send private message

mattwnz:

 

CYaBro:

 

We used to use SMX for clients, for the spam filtering service, but have long since moved away due to the client not having any control over the filter.

 

You get no quarantine or anything so no way to check if legit emails are being blocked.

 

If you did find out that legit emails are being blocked then you had to somehow get that legit email and send to manually to SMX for them to investigate.

 

 

 

The system we use now our clients get a spam report, usually once a day but this can be increased if needed, and shows them a list of emails that have been blocked so they can see who they are from, subject line etc, and also preview the email online, and then if it is legit it can easily be released from quarantine and you can whitelist that sender so it doesn't happen again.

 

 

 

 

 

 

Wouldn't it be better if they just had an interface they could log into to check the spam folder, so they can then approve incorrectly assigned spam emails? Getting an emailed spam report sounds like they have to do two different processes, if they find a legitimate email in the spam folder.

 

 

Yup they can do that at any time, the report just lets them know if there have been any emails blocked or not, no report means no blocked emails.

 

When they click on an email in the report it takes them to the online quarantine portal, to preview it or release it etc.


'That VDSL Cat'
10181 posts

Uber Geek
+1 received by user: 2439

Trusted
Spark
Subscriber

  # 1729652 3-Mar-2017 22:10
Send private message

I will say this.

 

 

 

SMX is not a new platform to Spark in a whole.

 

 

 

SMX has been in use by the business hub emails for quite some time.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


306 posts

Ultimate Geek
+1 received by user: 6

Trusted

  # 1729878 4-Mar-2017 13:59
Send private message

CYaBro: We used to use SMX for clients...You get no quarantine or anything so no way to check if legit emails are being blocked. ...

 

hio77: ... SMX has been in use by the business hub emails for quite some time. ...

 

Spark Business Hub e-mail provides access via the web interface to a Junk Mail folder ( "quarantined" is it not?) and to "Blocked Senders" and "Safe Senders" lists so it is possible to manage Junk Mail to some degree. That seems to be different from CYaBro's experience re SMX. Or is CYaBro referring to silent filtering before the e-mail even arrives at the customer's address?

 

Are the same Junk Mail management facilities going to be provided on Spark e-mail/SMX?


306 posts

Ultimate Geek
+1 received by user: 6

Trusted

  # 1731075 6-Mar-2017 16:13
Send private message

lapimate: ... Are the same Junk Mail management facilities going to be provided on Spark e-mail/SMX?...

The answer seems to be "no". There is provision for "Blacklists", but no provision for a "Safe Senders" list.


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41


Nokia 9 PureView available in New Zealand
Posted 6-May-2019 09:06


Motorola Solutions joins local partners to deliver advanced communications network in New Zealand
Posted 30-Apr-2019 21:50



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.