8000 emails re-downloading!

Forums › Spark New Zealand (including Skinny and BigPipe) › 8000 emails re-downloading!

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sbiddle

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#1722100 18-Feb-2017 02:51

mattwnz:

The secret to using pop3 is to make sure your email client is set to delete email off the server after it has downloaded. If you down't have a local store of your email, it also makes it more difficult to move provider, and if their servers lose your old email, you may not have another local copy. And yes email providers have lost customer emails before. Having a hacked email account is another risk, if a hacker gets into your online email store, they potentially have access to many peoples lives, and there is the risk of identity theft.

That's the "secret" but the reality is many people these days want email access via multiple platforums (email program / webmail / mobile phone). POP3 isn't designed for that, and I've also never been a fan of IMAP either.

When there are so many low cost or even free EAS / ActiveSync providers around I dion't know why anybody uses anything else for email these days.

RunningMan

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#1722109 18-Feb-2017 07:59

@onetapu are you actually connecting via POP?

onetapu

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#1722120 18-Feb-2017 08:25

Yes, I am using POP and don't quite understand the diff between POP and IMAP. I took the point re removing emails from the server after downloading but I want to get them on my PC and my IPad so that's not an option for me. Also changing providers after 35 years in business is not an easy option. I certainly didn't realise there were still 8000 old emails on the server.

hio77

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#1722152 18-Feb-2017 10:53

onetapu: Yes, I am using POP and don't quite understand the diff between POP and IMAP. I took the point re removing emails from the server after downloading but I want to get them on my PC and my IPad so that's not an option for me. Also changing providers after 35 years in business is not an easy option. I certainly didn't realise there were still 8000 old emails on the server.

in the instance you wish to use multiple devices, Use IMAP rather than POP.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

onetapu

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#1722159 18-Feb-2017 11:16

Can you explain how POP and IMAP differ, please?

RunningMan

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#1722174 18-Feb-2017 11:27

Have a read of this - it may help explain the differences between POP and IMAP for you https://www.howtogeek.com/99423/email-whats-the-difference-in-pop3-imap-and-exchange/

Basically, it's a matter of where your email is stored. An IMAP client is like a window to look at your email as it sits on a server (somewhere!). A POP client connects to the server, moves the mail from the server to the local client, and then (usually) deletes it from the server, however in your case it is set up to leave a copy on the server. The mail client then looks at an ID number for each message to check if it has been collected already - if that ID number changes (mail server is rebuilt, moved or similar) then the client thinks all those old messages are new.

You shouldn't generally need to change providers to move from POP to IMAP - there would be very very few (hopefully none!) who wouldn't offer IMAP. It is a matter of reconfiguring your end only in most cases.

hio77

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#1722381 18-Feb-2017 18:36

RunningMan has quite clearly explained it.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

kiwifidget

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#1722391 18-Feb-2017 18:48

With imap, can you access your past email if your internet is down?

Delete cookies?! Are you insane?!

RunningMan

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#1722400 18-Feb-2017 19:15

@kiwifidget - it depends... Some clients cache messages locally, so would work offline. Others function more like webmail where you need to online.

Most clients also let you move messages from the server to a local folder for archive as well.

kiwifidget

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#1722408 18-Feb-2017 19:40

RunningMan:

@kiwifidget - it depends... Some clients cache messages locally, so would work offline. Others function more like webmail where you need to online.

Most clients also let you move messages from the server to a local folder for archive as well.

Would Outlook be one of those clients well suited to imap?

Delete cookies?! Are you insane?!

MadEngineer

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#1722774 19-Feb-2017 19:18

Outlook and imap feels like running on one piston. It has a horrible delay for each action where it synchronises everything you do back to the server. The mail client on IOS handles it well however :)

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yitz

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#1722776 19-Feb-2017 19:24

MadEngineer:
Outlook and imap feels like running on one piston. It has a horrible delay for each action where it synchronises everything you do back to the server. The mail client on IOS handles it well however :)

+1 not surprised Outlook is still horrible at IMAP, maybe it is all about getting customers to pay for the Microsoft Exchange solution.

Thunderbird is a good client for IMAP.

1101

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#1722885 20-Feb-2017 09:15

kiwifidget:

Would Outlook be one of those clients well suited to imap?

Sometimes OK, other times not . Think of IMAP as the email system competing with MS's own system, so do MS care if Outlook & Imap have issues :-)
Outlook & IMAP can sometimes be buggy

sbiddle:
When there are so many low cost or even free EAS / ActiveSync providers around I dion't know why anybody uses anything else for email these days.

You'd be surprised the number of people who simply dont want to pay the $10 a month(or less) , even though many are paying for pop3.

richms

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#1722965 20-Feb-2017 11:16

If you are on a fast low latency connection and have not too many mails, then outlooks imap can be quite tollerable. If you are on a crap connection, or have 100000s of emails and 100s of folders then it becomes laggy slow crap.

Mostly fine, only 8000 emails, probably fine.

Richard rich.ms

alienwithin

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#1723224 20-Feb-2017 19:15

We had this happen a few months ago. Spark were rather good with their response and tracked down the issue to being a bad update with outlook. Have you recently updated outlook? I remember the pain of having thousands of emails downloading constantly. Took microsoft at that point a week or two to get an update out.

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