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BDFL - Memuneh
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# 208628 20-Feb-2017 17:08
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Just received:

 

 

 

The fibre broadband installation process may soon be easier for Christchurch families and business owners.

 

Spark and Enable have teamed up in a Christchurch trial of ‘street in a week’ – an initiative aimed at coordinating the upgrade to all homes in a neighbourhood who want fibre broadband with Spark, over the course of a week.

 

Rather than installations taking up to several weeks, and most customers having to be present for two site visits, street in a week concentrates resources in one geographical area so that customers can get connected in a single, pre-selected day.

 

Trials are taking place in parts of Avonhead, Riccarton, Burnside, Russley and Sockburn this week, followed by trials in parts of Shirley, Papanui, Richmond, St Albans, and Dallington next week. Up to 180 households with Spark copper broadband are being offered the opportunity to upgrade to fibre within a significantly shortened timeframe.

 

Spark’s Head of South Island, Paul Deavoll, said, “Enable is an important partner of ours, as the local fibre network provider for greater Christchurch. We’re thrilled to be collaborating with them on an initiative that we hope will result in more of our customers being able to quickly and smoothly move onto fibre.”

 

Steve Fuller, Enable CEO, said, “We’re very excited about the opportunity to partner with Spark on what could be a game-changing approach to installing fibre broadband – particularly if it means we can provide a better customer experience and shorter connection time for fibre broadband customers in our community.”

 

Nationwide, 31% of New Zealanders who have fibre laid in their street have so far chosen to upgrade from copper. The ‘street in a week’ initiative aims to make it as easy as possible for more New Zealanders to make the move.

 





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  # 1723243 20-Feb-2017 19:37
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How is this going to help if my street is scheduled weeks away?

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  # 1723249 20-Feb-2017 19:43
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It's more efficient to do groups of connections close to each other, meaning that over time, more people can be connected in less time.

 

For an individual, as mentioned, you can get away with less time off work to have multiple appointments in many cases.

 

 

 

Cheers - N

 

 





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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


 
 
 
 


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  # 1723262 20-Feb-2017 20:07
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Does anyone know what happened with the last one of these? It was apparently in December but I never heard anything more about it. 


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  # 1723271 20-Feb-2017 20:22
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They trialled this with UFF as well... Haven't heard how it went.


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  # 1723316 20-Feb-2017 21:30
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Have seen a few of these go quite smoothly so it's good to see it expanding!





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  # 1723330 20-Feb-2017 21:51
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Imagine say, 40 Spark customers have requested fibre. All good, they will go ahead as per the schedule on the orders. Great. 

 

But if these 40 are seperate orders at Spark but coordinated by Enable as a one off project? Much smoother. there scope=ing crew will zip through the street easily, as will the build crew, as will the install crew. No travel, all coordinated, helping hands nearby if any awkward bits.

 

It isn't amazing, its just very very efficient. 


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