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147 posts

Master Geek


# 214582 18-May-2017 18:43
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Modem: HG659b


Hello. I am getting periodic internet connection problems...


 


im going to a website (slow).. it works, & then sudenly it not working (error below)...  i refresh the page & the website is now working.


Ive got a fast internet - 40Mbps in peak times & 100+ in off-peak times when I use speedtest.net  However when im not using speedtest, everything is very slow...


 


I use OPERA browser (latest version)...  its the only browser that i can play Forge of empires on.  (none of the other browsers like that game).


 


Anyway, back to my error :-


This site can’t be reached


The webpage at https://en.wikipedia.org/wiki/Cat might be temporarily down or it may have moved permanently to a new web address.


(this happens on a dozen / more  major websites - & small websites too - no pattern).


 


i refresh the page & it brings it up..


 


ANYWAY - back to rambing..   ive googled a bit, & found something about proxy servers. https://customers.trustedproxies.com/knowledgebase.php?action=displayarticle&id=40  Though i dont think that is the cause of my problems...


 


Spark modem: HG659b


 


i am wondering - is there a DNs / PROXY / or other settings that i can use to allow my Pc to connect nicely with spark.


 


my DNS settings are curently set to Google :- IPv4: 8.8.8.8 and/or 8.8.4.4. (IPv6 turned off)


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5525 posts

Uber Geek


  # 1784410 18-May-2017 18:51
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First thing to try would be to use the auto provided DNS servers from Spark and see if that helps.

 

The fact that refreshing pages seems to help straight away suggests a DNS issue.




147 posts

Master Geek


  # 1784411 18-May-2017 18:54
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RunningMan:

 

First thing to try would be to use the auto provided DNS servers from Spark and see if that helps.

 

The fact that refreshing pages seems to help straight away suggests a DNS issue.

 

 


Will try that - although i switched to Googles DNS 6-12 months ago to resolve another issue........


 
 
 
 


1609 posts

Uber Geek


  # 1784419 18-May-2017 19:10
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Are you on wifi?




147 posts

Master Geek


  # 1784435 18-May-2017 19:44
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DarkShadow:

 

Are you on wifi?

 

 

 

 

Yes - wifi ..   Ive fixed the DNS (above) & it has fixed it a bit, i'm still getting the errors but less frequent..... More tolerable & not annoying 


1609 posts

Uber Geek


  # 1784469 18-May-2017 20:36
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sarahfoxnz:

 

DarkShadow:

 

Are you on wifi?

 

 

 

 

Yes - wifi ..   Ive fixed the DNS (above) & it has fixed it a bit, i'm still getting the errors but less frequent..... More tolerable & not annoying 

 

 

Try a cable. It'll make things much more reliable.


5111 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1784470 18-May-2017 20:43
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Are you on a windows PC? Try scanning it malwarebytes and also try a DNS flush on the machine

 

Linux


1282 posts

Uber Geek


  # 1784477 18-May-2017 20:57
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Try using Google Chrome for awhile and see if that solves the issue, or it's your router.


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