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1408 posts

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  # 1850054 21-Aug-2017 22:35
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There is also this, have emphasised the important bits:

VFDylan: Hi there

The recent main modems we've supplied like the Vodafone Broadband Complete and Vodafone Station have had the ability to automatically provision their associated username and password.

The serial number of the modem we send you is registered on your account and associated with your broadband login. When your modem is first turned on and connected to a Vodafone broadband connection it contacts Vodafone with the serial number and then receives the associated username and password. This means you can plug in the modem and within a couple of minutes it will have self configured, then just connect to wifi and you're away.

For most people this is a much better experience than with other modems where you need to manually navigate around the modem interface and configure it before it can be used.

If you're passing your Vodafone modem on to someone else to use instead, that's okay, just login to My Vodafone first at and click on "Manage your modem", then you can choose to "Unregister modem". I would recommend then also factory resetting the modem so it clears the saved password and other configuration.

For this feature to work you need a compatible modem and firmware, and the modem needs to be associated with an active broadband login and the modem needs to be used on a Vodafone ADSL connection.

Hope that helps.


14 posts


  # 1850420 22-Aug-2017 15:34
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Just a quick update.


Through some hardwork and effort by Hio77 it seems that for the time being my issue now seems to be resolved, I am no longer randomly dropping out while gaming.


My issue stemmed from a huge amount of errors on my Upstream Band and through some testing i would not have even thought of (we think some of it may have been AC leakage) and a change to a newer modem my issues seem to have gone.




So to Talkiet and Hio77 once again, thanks for all your help!



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