Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1049 posts

Uber Geek


# 222572 18-Aug-2017 10:40
Send private message

Hi All,

 

A Question to validate my assumption before I go around asking Spark. I have searched here as well :) 

 

I am signed up for Voip Landline with Spark (I am on Fibre) and the calling feature pack - Talker

 

The next upgrade is calling feature pack - Connector

 

The feature as part of this pack I am interested is the Simultaneous Ring (which I pasted below on what that feature is). 

 

It says - Any calls answered on non-Spark mobiles will have normal call charges applied.

 

My assumption - Does it mean if I have a Spark Mobile (or Skinny) I won't be charged on my landline when I answer a Landline Simultaneous Ring? 

 

 

 

 

 

Simultaneous Ring
Simultaneous Ring means incoming calls ring on your Wireless Landline phone number and up to 5 other numbers
(including mobiles) at the same time. This way you’ll never miss a call. The first phone to be answered will be
the one connected.
You can select an option not to ring the additional numbers if you are already on the phone.
You can activate the Simultaneous Ring feature via MySpark.
Note: The Simultaneous Ring numbers you select must be NZ numbers (inc. mobiles).
Any calls answered on non-Spark mobiles will have normal call charges applied.
For business customers, the call charges for Simultaneous Ring will be based on the number where the call is
answered and your call plan.


Filter this topic showing only the reply marked as answer Create new topic
4357 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1848425 18-Aug-2017 10:48
Send private message

My assumption... Skinny != Spark, so I would assume Skinny is the same as VF, 2D etc in this case.


956 posts

Ultimate Geek

Trusted
Chorus

  # 1848511 18-Aug-2017 12:25
One person supports this post
Send private message

A Spark mobile is one which is billed directly by Spark (in the case of postpaid connections), or is topped up via the Spark prepay top up system.

 

For the purposes of this situation, Skinny is a separate business to Spark and therefore is an alternate provider.

 

So in the case of Simultaneous Ringing, only calls answered by a Spark on account or Spark prepaid mobile are free. Calls answered by a mobile with service provided by any other provider (including Skinny) would be chargeable.





The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


 
 
 
 




1049 posts

Uber Geek


  # 1848517 18-Aug-2017 12:47
Send private message

Thank you very much for confirming that. It does not actually say that it is free for Spark as well although it says it is chargeable for other Mobile networks. Hence my question if it is free for Spark mobiles. 

 

But, you have answered it now and I will use this service now. It actually means i can direct my landline to 3 of my households which have Spark mobiles. 

 

Wheelbarrow01:

 

A Spark mobile is one which is billed directly by Spark (in the case of postpaid connections), or is topped up via the Spark prepay top up system.

 

For the purposes of this situation, Skinny is a separate business to Spark and therefore is an alternate provider.

 

So in the case of Simultaneous Ringing, only calls answered by a Spark on account or Spark prepaid mobile are free. Calls answered by a mobile with service provided by any other provider (including Skinny) would be chargeable.

 




1049 posts

Uber Geek


  # 1848518 18-Aug-2017 12:51
Send private message

And some parts of Spark website is not clear like this page here

 

Under 

 

Simultaneous Ring

 

Note: The simultaneous ring numbers can only be NZ landline or mobile numbers. Any call charges for simultaneous ring will be based on the number where the call is answered and your call plan.

 

It does not actually say it is free for Spark mobiles. So, again back to assumption here as the user guide (PDF) states all other mobile networks are chargeable. 

 

 

 

maxeon:

 

Thank you very much for confirming that. It does not actually say that it is free for Spark as well although it says it is chargeable for other Mobile networks. Hence my question if it is free for Spark mobiles. 

 

But, you have answered it now and I will use this service now. It actually means i can direct my landline to 3 of my households which have Spark mobiles. 

 

Wheelbarrow01:

 

A Spark mobile is one which is billed directly by Spark (in the case of postpaid connections), or is topped up via the Spark prepay top up system.

 

For the purposes of this situation, Skinny is a separate business to Spark and therefore is an alternate provider.

 

So in the case of Simultaneous Ringing, only calls answered by a Spark on account or Spark prepaid mobile are free. Calls answered by a mobile with service provided by any other provider (including Skinny) would be chargeable.

 

 


'That VDSL Cat'
11507 posts

Uber Geek

Trusted
Spark
Subscriber

  # 1848520 18-Aug-2017 13:02
Send private message

maxeon:

 

 

 

Simultaneous Ring

 

Note: The simultaneous ring numbers can only be NZ landline or mobile numbers. Any call charges for simultaneous ring will be based on the number where the call is answered and your call plan.

 

It does not actually say it is free for Spark mobiles. So, again back to assumption here as the user guide (PDF) states all other mobile networks are chargeable. 

 

 

 

 

This implies it will be charged for, from the spark side if this is made free, that is a bonus to you.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


Filter this topic showing only the reply marked as answer Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.