Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




330 posts

Ultimate Geek
+1 received by user: 25

Trusted

Topic # 222701 24-Aug-2017 13:19
Send private message quote this post

Hi all

 

Is anybody else having issues with mobile internet on their phones today?

 

When I turn off Wi-Fi, my phone (Galaxy S7) informs me I have no internet access. There is no 3G/4G symbol next to the network indicator. My fathers phone (Nexus 5X) also has no mobile internet, so I don't think it's an issue with my phone.

 

Both of us are on Spark prepaid, both of us are using $19 packs (his is standard, mine music).

 

I discovered it when I went to look something up online while I was in town, and found I had no internet.

 

Cheers,

 

Sherman 


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
25377 posts

Uber Geek
+1 received by user: 5205

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1851901 24-Aug-2017 13:20
Send private message quote this post

Spark are having problems.




330 posts

Ultimate Geek
+1 received by user: 25

Trusted

  Reply # 1851902 24-Aug-2017 13:21
Send private message quote this post

sbiddle:

 

Spark are having problems.

 

 

Thanks


 
 
 
 


787 posts

Ultimate Geek
+1 received by user: 32

Subscriber

  Reply # 1851904 24-Aug-2017 13:24
Send private message quote this post

Also worth rebooting phone - I had no service till I restarted mine today after the Spark issues.


41 posts

Geek
+1 received by user: 8


  Reply # 1851908 24-Aug-2017 13:29
Send private message quote this post

https://www.spark.co.nz/outages/

 

Nationwide problems on the Mobile network seems to be affecting data, voice and SMS.


760 posts

Ultimate Geek
+1 received by user: 265

Subscriber

  Reply # 1851915 24-Aug-2017 13:46
Send private message quote this post

Still down in Akl CBD. Rebooted my phone - it's saying my selected service (AT&T) is unavailable. I last used AT&T in April!

 

 


760 posts

Ultimate Geek
+1 received by user: 265

Subscriber

  Reply # 1851917 24-Aug-2017 13:48
Send private message quote this post

Right after that it came back online and now seems fine.


770 posts

Ultimate Geek
+1 received by user: 312


  Reply # 1851966 24-Aug-2017 14:27
Send private message quote this post

Nothing here in Hutt Valley.

159 posts

Master Geek
+1 received by user: 17


  Reply # 1851975 24-Aug-2017 15:04
Send private message quote this post

Flew to Palmerston North and have no data here on skinny.

216 posts

Master Geek
+1 received by user: 62


  Reply # 1851976 24-Aug-2017 15:06
Send private message quote this post

No mobile internet for me in Wellington, from Miramar to CBD


2604 posts

Uber Geek
+1 received by user: 617


  Reply # 1851977 24-Aug-2017 15:06
Send private message quote this post

I tried the re-boot and it worked for a bit, then re-entered all the APN settings (which were pretty much blank) and data came back up (and is still working); I did this thinking it was just my phone playing up (yet again)! [Edit - this is in Palmerston North, on Skinny]


16 posts

Geek
+1 received by user: 1


  Reply # 1851978 24-Aug-2017 15:06
quote this post

shermanp:

 

 

 

When I turn off Wi-Fi, my phone (Galaxy S7) informs me I have no internet access. There is no 3G/4G symbol next to the network indicator.  

 

 

My experience exactly on my Note 4 today in Porirua. It looks like Mobile Data is on in the settings menu, but there is no indicator in the bar along the top with the time, battery status etc. I get a "not connected to the internet" message when I open apps or Chrome. I also have the $19 music pack. My phone received software update a few weeks ago, and this is the first time I've switched on mobile data since the update. I wasn't sure if it was that update that broke something, Spark having issues, or my Note 4 finally biting the dust. Glad it's not just me.

 

It's still out for me, in spite of several re-boots. 




330 posts

Ultimate Geek
+1 received by user: 25

Trusted

  Reply # 1851985 24-Aug-2017 15:21
Send private message quote this post

It's come back for me at the moment anyway.


16 posts

Geek
+1 received by user: 1


  Reply # 1851993 24-Aug-2017 15:37
quote this post

Still out here. Just looking at the Spark outage page, and scheduled maintenance is listed for various parts of the country (including some places mentioned in this thread), but Porirua isn't listed. I guess my issue must fall under the nationwide "degradation of mobile services" outage announcement on the same page. I don't appear to be having issues with texting or phone calls though - just mobile data.


2019 posts

Uber Geek
+1 received by user: 168


  Reply # 1851998 24-Aug-2017 15:43
Send private message quote this post

I'm not sure if you guys see the same thing on the pages than a desktop. But yes. It's pretty clear cut. Even on the main spark page let alone outtages.

 

Mobile customers Nationwide may be experiencing a degradation of Mobile services. The issue started 24th August 2017 11:04. Our techs are working on it and we will show a green icon on this map when its back up and running.

 

The key hints to take from reports in this thread (and their twitter) are it's intermittant, nationwide, and no ETA.

 

So I wouldn't go spending time even trying to fix or bypass it as if its serious enough for the homepage (and actually updated as it happened) its pretty major and your fixes are likely to be undone.


2604 posts

Uber Geek
+1 received by user: 617


  Reply # 1852000 24-Aug-2017 15:49
Send private message quote this post

Oblivian:

 

So I wouldn't go spending time even trying to fix or bypass it as if its serious enough for the homepage (and actually updated as it happened) its pretty major and your fixes are likely to be undone.

 

 

Well, my 'fix' took all of about 2-3 minutes, and I've had data working ever since, so I'd say that was a worthwhile investment! Sure, it may not stick, but by that point I'll probably be home anyway...


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel unveils the 8th Gen Intel Core Processor family for desktop
Posted 25-Sep-2017 19:45


Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.