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2648 posts

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# 222944 5-Sep-2017 09:56
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I have a phone jack in the study, to which a phone and the ADSL broadband router connect. It is a bog-standard BT plug.All was working fine.

 

My klutzy partner has somehow managed to give the phone an almighty yank, which has literally ripped the jack off the wall.

 

So I have half the jack, with the phone plugged into it. The other half of the jack is still attached to the wall, with a red wire and a white wire hanging out of it. It looks a bit like this, but with just the red and white wires hanging free.

 

 

I am assuming I can (hopefully) just re-wire the red and white wires back to the jack, and screw it together again.

 

My question is how/where do the red and white wires connect back to the jack, and do I need any sort of special tool to do this?


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  # 1858766 5-Sep-2017 10:44
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Depends on if its a central filter job or daisy chaining etc :)

 

This should set you on the way if you can work out from either another outlet or the filter location which pairs are used

 

 

 

http://www.telepermit.co.nz/PTC200X12.html 


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  # 1858786 5-Sep-2017 11:09
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You may be able to push the cables back down with a credit card.

 

 

 

ideally a krone IDC punchdown should be used for this.

 

Normally these are also attached with screws into the fixture on the wall; I'm astonished this was able to be "Yanked" off without causing wall damage as normally there is less tacking there.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


 
 
 
 




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  # 1858836 5-Sep-2017 11:50
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hio77:

 

I'm astonished this was able to be "Yanked" off without causing wall damage as normally there is less tacking there.

 

 

I'm astonished too. It must have been quite a yank. The back plate and two screws are still attached to the wall. The front plate has been ripped clean off, and still has the telephone plugged into it. I can't figure out how on earth she managed to do that accidentally......

 

Anyhow, there seem to be six possible slots into which the wires can be reconnected. Does anyone know which two are the correct ones. I have found something on line which refers to the number 2 post and the number 5 post, but it's not clear to me which ones these are?


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  # 1858837 5-Sep-2017 11:53
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JimmyH:

 

hio77:

 

I'm astonished this was able to be "Yanked" off without causing wall damage as normally there is less tacking there.

 

 

I'm astonished too. It must have been quite a yank. The back plate and two screws are still attached to the wall. The front plate has been ripped clean off, and still has the telephone plugged into it. I can't figure out how on earth she managed to do that accidentally......

 

Anyhow, there seem to be six possible slots into which the wires can be reconnected. Does anyone know which two are the correct ones. I have found something on line which refers to the number 2 post and the number 5 post, but it's not clear to me which ones these are?

 

 

 

 

Look closely at your picture, see the numbers 1,2,3 on one side 4,5,6 on the other.

 

 

 

The white is still connected to 5, connect the red to number 2


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  # 1858838 5-Sep-2017 11:53
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JimmyH:

 

hio77:

 

I'm astonished this was able to be "Yanked" off without causing wall damage as normally there is less tacking there.

 

 

I'm astonished too. It must have been quite a yank. The back plate and two screws are still attached to the wall. The front plate has been ripped clean off, and still has the telephone plugged into it. I can't figure out how on earth she managed to do that accidentally......

 

Anyhow, there seem to be six possible slots into which the wires can be reconnected. Does anyone know which two are the correct ones. I have found something on line which refers to the number 2 post and the number 5 post, but it's not clear to me which ones these are?

 

 

The numbers are silscreened in your pic on the inside.. 

 

 

 

And are you sure thres not a missing scotchlock? those 2 high stripped back ones are concerning. dont need to strip them to install em




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  # 1859208 5-Sep-2017 19:55
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That picture wasn't actually mine, I found the image on line and posted it from work as in taking out the phone jack she also took out my home internet connection. Mine didn't have the silk screened numbers inside it.

 

However, assuming that the pins were the same, I reconnected mine using a thin screwdriver blade to seat the wires. After much shuffling and swearing (it was behind furniture in a very confined space) I have it reconnected and and am back in the world. Many thanks to those who posted what I needed.

 

 


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