Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




238 posts

Master Geek
+1 received by user: 35


Topic # 224089 1-Nov-2017 21:27
Send private message quote this post

For a little over a year I've had naked VDSL2 with Spark, and we were getting around 38 down, 13 up. Then after a year I started getting a lot of disconnections, sometimes several an hour (and sometimes only a few a day). First we tried a replacement modem from Spark, but that didn't seem to really fix it. So the next step was for Chorus to come check things out.

 

They never looked on the property as far as I know, but they did drop our speed down a level at the exchange. Now we get around 24 down, 7 up.

 

I still get the occasional disconnection (sometimes none a day, sometimes one or two), so I'd say it's generally better. And I understand that they dropped the level of speed as perhaps the copper couldn't handle it without problems. But then again, we went a year without any troubles at the higher speed.

 

I wonder if there might be an issue elsewhere with our line and lowering the speed helped, but that if the actual fault was located / fixed, we could go back up to the higher speed.

 

If anyone has more knowledge on this sort of thing (I'm positive many people will have more knowledge than me) it'd be interesting to hear your thoughts.

 

Our current speed is certainly not bad, I'm much happier with it over our older ADSL2+, but it's the difference between being able to stream 4K and not.

 

Thanks!


Create new topic
1662 posts

Uber Geek
+1 received by user: 950

Trusted
Subscriber

  Reply # 1893899 1-Nov-2017 21:31
Send private message quote this post

Have you reviewed any of the other 100+ threads or the sticky VDSL thread? Almost all issues come back to poor house wiring

Linux

Edit: add URL

https://www.geekzone.co.nz/forums.asp?forumid=49&topicid=105744


1662 posts

Uber Geek
+1 received by user: 950

Trusted
Subscriber

  Reply # 1893903 1-Nov-2017 21:36
Send private message quote this post

DLM would of changed the profile to drop the speed to make the connection more stable get someone in like @coffeebaron to get the house wiring top notch and you should have a rock solid connection

Linux


 
 
 
 




238 posts

Master Geek
+1 received by user: 35


  Reply # 1893906 1-Nov-2017 21:41
Send private message quote this post

Thanks for the quick responses!

 

Sorry I hadn't seen that no, I saw there was a Broadband forum but that it was for providers not listed, so I hadn't gone in it. I see the sticky thread in there now though, cheers :) I'll have a good read through that, and look at getting someone to check the house wiring (we're just outside of Kaiapoi, which is just outside of Christchurch).

 

The Chorus guy who originally installed it in our house disconnected all the other phone jacks, which as I read through the sticky thread, sounds like a good start at least.

 

Cheers!


'That VDSL Cat'
6775 posts

Uber Geek
+1 received by user: 1284

Trusted
Spark
Subscriber

  Reply # 1893960 1-Nov-2017 23:10
Send private message quote this post

Hey @lostboynz

 

sounds like you have been trying with the team already on this one.

 

 

 

I'm more than happy to look into this one for ya. 

 

Flick me some details, Case number etc and i'll have a look over it all.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




238 posts

Master Geek
+1 received by user: 35


  Reply # 1894909 3-Nov-2017 18:55
Send private message quote this post

Thanks so much! I've sent a message now :)


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39


UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.