Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

3 posts

Wannabe Geek

# 225986 14-Dec-2017 11:45
Send private message

We’ve got a small problem where when using imap for our xtra accounts, since spark shifted to smx we are getting folders turning up that only appear when using imap. Logging into xtramail they are not there, using pop3 on our computers they do not exist. But on our android phones and iPads all our accounts have several lost folders, and one account today we’ve noticed has 16 lost and recovered folders.

Have spoken to spark on their chat who said it was a problem with ios which i don’t believe as it is happening on android as well

Wondering if anyone knows what would be doing this and how to get rid of these folders

Create new topic
5576 posts

Uber Geek

  # 1919492 14-Dec-2017 11:49
Send private message

If Spark have investigated, and think it's being caused by iOS, why don't you believe them?


What happens when you delete them?

3 posts

Wannabe Geek

  # 1919495 14-Dec-2017 11:54
Send private message

You can’t delete the folders, have tried

It appeared when our accounts were transferred from yahoo to smx, at which time we only had android not iOS.

I don’t believe in the couple of minutes on chat that the person investigated anything


5778 posts

Uber Geek

Lifetime subscriber

  # 1919496 14-Dec-2017 11:57
Send private message

iOS mail is always buggy, I sometimes have emails in my Exchange account that will not mark as read or move to a folder no matter how many times I try.  Fix is to turn Mail off and on again under the respective account.  That gets things moving properly again until the next time.

3 posts

Wannabe Geek

  # 1919506 14-Dec-2017 12:25
Send private message

Although it isn’t an iOS bug, or it wouldn’t happen on android, and just setting up one of the accounts on outlook as imap the folders exist in there too

5778 posts

Uber Geek

Lifetime subscriber

  # 1919648 14-Dec-2017 16:07
One person supports this post
Send private message

Chaosx: Although it isn’t an iOS bug, or it wouldn’t happen on android, and just setting up one of the accounts on outlook as imap the folders exist in there too


That's not necessarily the case. It could be that it originated in iOS due to some mishap between iOS and IMAP and now it's just also showing on Android.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Arlo unveils its first video doorbell
Posted 21-Oct-2019 08:27

New Zealand students shortlisted for James Dyson Award
Posted 21-Oct-2019 08:18

Norton LifeLock Launches Norton 360
Posted 21-Oct-2019 08:11

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.