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  Reply # 2019506 20-May-2018 20:11
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Is it a problem with all contacts, or just some?




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  Reply # 2019514 20-May-2018 20:34
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@joshwright

 

The picture shows they are going via iMessage

 

@runningman

 

AFAIK it's always


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  Reply # 2019534 20-May-2018 20:54
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What do you get charged for - an MMS?

 

What about a text only iMessage - does that show on your bill as a text (even if zero rated)?

 

Have you tried putting in to airplane mode, then re-enabling WiFi (so no mobile connection, just wifi)

 

 




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  Reply # 2019584 21-May-2018 07:26
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RunningMan:

 

What do you get charged for - an MMS?

 

20c

 

 

 

What about a text only iMessage - does that show on your bill as a text (even if zero rated)?

 

No texts show on the bill,only the current month in the app, and there are no imessages in there

 

 

 

Have you tried putting in to airplane mode, then re-enabling WiFi (so no mobile connection, just wifi)

 

Yes

 

 

 


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  Reply # 2019591 21-May-2018 08:23
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Probably time to restore ios then



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  Reply # 2019595 21-May-2018 08:31
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I've had this issue on 3 different iphones though


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  Reply # 2019598 21-May-2018 08:44
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What exactly is written on your bill?  Are you sure the charge relates to this?  





Always be yourself, unless you can be Batman, then always be the Batman



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  Reply # 2019616 21-May-2018 09:30
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Brunzy: Can anyone confirm that they get charged ( or not ) for sending pics via iMessage?
I wa under the impression that anything via iMessage was data only and not part of your text plan, Spark confirmed that and even sent a test pic from their shop,but I always get charged for them

 

if your message is in blue , then it used your data/internet,   if in green it means mms msg 


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  Reply # 2019657 21-May-2018 10:23
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It it's an iMessage, I'm pretty sure your telco (in this case Spark) can't even see the content as it's encrypted end-to-end. So if it's indeed an iMessage, Spark has no way of knowing whether you're sending a text, image, 200MB PDF, etc..

 

Obviously you'd pay for the data if you're sending a large file via iMessage on 3G/4G.




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  Reply # 2019677 21-May-2018 11:09
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scuwp:

What exactly is written on your bill?  Are you sure the charge relates to this?  



It says 1 picture messaging



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  Reply # 2019678 21-May-2018 11:11
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Benjip:

It it's an iMessage, I'm pretty sure your telco (in this case Spark) can't even see the content as it's encrypted end-to-end. So if it's indeed an iMessage, Spark has no way of knowing whether you're sending a text, image, 200MB PDF, etc..


Obviously you'd pay for the data if you're sending a large file via iMessage on 3G/4G.



the picture I posted was a test iMessage they sent from the Spark retail outlet.
I was charged for it.



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  Reply # 2019679 21-May-2018 11:12
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1cloud:

Brunzy: Can anyone confirm that they get charged ( or not ) for sending pics via iMessage?
I wa under the impression that anything via iMessage was data only and not part of your text plan, Spark confirmed that and even sent a test pic from their shop,but I always get charged for them


if your message is in blue , then it used your data/internet,   if in green it means mms msg 



See the pic I posted, it’s blue

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  Reply # 2019682 21-May-2018 11:21
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I was going to suggest that the charges may be related to the international SMSes that are sent when iMessage is activated or deactivated - noting that you have indicated that you have toggled iMessage on and off as a potential solution to the problem.

 

However it seems strange that the activation messages would appear on your bill as 'picture messaging' because I would have thought they would just be a text based SMS.




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  Reply # 2020017 21-May-2018 18:50
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So, to get back to the original question,

 

Can anyone confirm that they get charged ( or not ) for sending pics via iMessage on their Spark account?


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  Reply # 2020020 21-May-2018 18:55
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Brunzy:

So, to get back to the original question,


Can anyone confirm that they get charged ( or not ) for sending pics via iMessage on their Spark account?



It's not possible end of story if they are going via imessage

John




Ex JohnR VodafoneNZ 17 years 4 days

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